Assistant Property Manager

Wayfinders • Northampton, MA • 5h ago

Assistant Property Manager (Northampton, Easthampton, Southampton) Job
Location - Northampton, MA Position Type - Full-time Salary Range -
\$23.50 - \$26.50 Hourly Way Finders is a mission-oriented nonprofit
organization that offers a fast-paced, professional work environment
focused on achievement. We employ individuals with a strong commitment
to excellence, a collaborative nature, and the desire to make a
difference. Way Finders currently has an exciting opportunity for a
full-time Assistant Property Manager. The Assistant Property Manager
provides great customer service and high-quality administrative support
in maintaining compliance with regulations and lender requirements.
Benefits include: 20 days accrued paid time-off during year one | 15+
holidays annually | Health, dental, and vision insurance options FROM
DAY ONE | Educational assistance | Medical Reimbursement Account |
Dependent Care Account | 403(b) retirement plan with employer match |
Life insurance | Short-term and long-term disability insurance |
Transportation benefits | Employee Assistance Program | Annual staff
picnic! Wage starts between \$23.50 and \$26.50 per hour depending on
equivalent qualifications. Interested applicants must submit a cover
letter and resume; applications will be accepted until the position is
filled. CORI. The candidate will work fully onsite covering portfolios
in Northampton, Easthampton, and Southampton, MA. Occasional travel
during the workday is required for trainings and meetings.
Responsibilities include: Provide primary administrative support Ensure
tenants are responded to in a timely, respectful, and empathetic manner
whether in-person, by phone, or through email correspondence; direct
higher-level inquiries/issues to the appropriate personnel, following up
to confirm resolution Complete all tenant documentation in a timely and
accurate manner Maintain tenant files; track and prepare files for
annual renewal and recertification process; prepare and submit all
recertifications to Property Manager (PM) for final approval; forward
non-cooperative cases to designated attorney Perform all unit
inspections for assigned properties Assist the PM in achieving occupancy
goals through tenant retention, marketing, leasing, and rent collection
Monitor monthly receivables, prepare 30-day notices and agreements,
pursuing eviction as necessary Assist the PM to develop and maintain
property budgets, and in preparation for audits and
compliance-monitoring Ensure the security and protection of private
tenant records and documents in accordance with all applicable
standards, rules, policies, and regulations Establish and maintain
strong, collaborative relationships with internal staff (including
across departments), tenants, owners, community groups, funding sources,
and other housing-related departments or agencies Requirements include:
2 years\' equivalent experience in an assistant property manager role,
or a related role in an office environment; a combination of experience
plus an Associate degree may be a substitute Demonstrated ability with
Microsoft Office applications, and comfort learning new technologies;
Yardi experience highly preferred Excellent customer service skills with
the ability to serve diverse populations and communicate effectively and
empathetically Solid organizational skills with a high degree of
accuracy and attention to detail, plus the ability to reprioritize
Flexibility for travel throughout the portfolio and to respond to
on-call/emergency calls Knowledge of Tax Credits, Rural Development, and
Department of Housing and Urban Development (HUD) regulations preferred
Ability to travel during the workday Bilingual (English/Spanish) skills
preferred but not required CORI

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