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Account Manager

States Manufacturing • Champlin, MN • 10h ago

Account Manager

Job Details

Job Location

CHAMPLIN, MN

Position Type

Full Time

Job Category

Sales

Description

Come Learn and Grow with Us!

Rooted in over a century of craftsmanship, States Manufacturing is building the future of American industry. Based in the Twin Cities north metro and now in our second century, we're experiencing truly explosive growth as we deliver trusted electrical and metal solutions nationwide.

We combine the stability of a well-established company with the energy of a startup-offering incredible opportunities for people who want to grow, innovate, and make a lasting impact. Intrigued? Let's talk!

Job Summary

States Manufacturing's seeking a dedicated and results-driven Account Manager to join our dynamic team. In this role, you will be the primary point of contact for a portfolio of clients, responsible for building and maintaining strong relationships while ensuring customer satisfaction. Your focus will be on understanding client needs, delivering tailored solutions, and driving relationships while ensuring customer satisfaction. As an Account Manager, you will work closely with cross-functional teams to ensure that client projects are executed efficiently and effectively. You will analyze account performance, identify growth opportunities, and develop strategies to maximize client engagement.

Job Duties and Responsibilities

Manage a portfolio of clients and serve as their key contact for all account-related inquiries.

Develop and maintain strong client relationships through regular communication and follow-ups.

Identify client needs and formulate tailored solutions to meet those needs effectively.

Collaborate with internal teams to ensure timely and satisfactory delivery of products and services.

Assist Inside Sales team with the development of customer proposals and quotations

Monitor account performance and identify opportunities for growth and improvement.

Prepare and present account reports, including insights and recommendations for clients.

Conduct regular check-ins and review meetings with clients to ensure satisfaction and alignment with goals.

Required Skills and Experience

Bachelor's degree in Mechanical or Electrical Engineering or a related field.

Proven experience as an Account Manager or similar role, preferably in the electrical power distribution manufacturing industry with a track record of success.

Self-motivated and results driven with the ability to work independently.

Strong interpersonal and communication skills, both written and verbal.

Ability to build and maintain strong professional relationships.

Excellent problem-solving skills and a proactive approach to challenges.

Familiarity with CRM software and account management tools.

Additional Skills and Experience

Knowledge of Electrical Power Distribution Equipment preferred.

Solid written and verbal communication skills

Strong organizational, supervisory, and interpersonal skills

Able to work independently with minimal supervision and supervise others' work.

Benefits

PTO/ESST

Paid holidays

$100 individual deductible and $300 family deductible health insurance

Paid Weekly

Vision and Dental Insurance

401K / Life Insurance / STD

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