Customer Service Associate

Walgreens • Mentor, OH • 1d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1651786BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 9400 MENTOR AVE,MENTOR,OH,44060

Full District Office Address: 9400 MENTOR AVE,MENTOR,OH,44060-04520-04317-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 04317-MENTOR OH

Similar Jobs

Customer Service Associate

Walgreens • Mentor-On-The-Lake, OH • 6h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

6h ago

Go to Apply

Generalist I, Human Resources (1st Shift) - Willoughby OH

APL Logistics Americas • Willoughby, OH • 1d ago

Management & Administrative

JOB DESCRIPTION Overview: Human Resources, Generalist I RESPONSIBILITIES Responsibilities: Scope of work includes but is not limited to: Coordinate and conduct New Hire orientation and training sessions. Collects all sig...

1d ago

Go to Apply

Customer Service Technician

Uniti • Chardon, OH • 1d ago

Management & Administrative

We build and operate fiber networks and provide transformative multi-Gigabit internet access to homes and businesses in small and medium-sized communities across the Southeast and Midwest U.S. www.GoKinetic.com About the...

1d ago

Go to Apply

Global Chemical Process Safety Manager

Austin Powder Co., Inc. • Beachwood, OH • 2d ago

Management & Administrative

Global Chemical Process Safety Manager Overview Drive and lead by example all the Austin Powder values beginning with safety is the 1st priority. The Global Chemical Process Safety Manager is responsible for developing a...

2d ago

Go to Apply

Manager, IT Applications

STERIS CORPORATION • Mentor, OH • 2d ago

Management & Administrative

Manager, IT Applications Req ID: 47666 Job Category: Information Technology Location: Mentor, OH, US, 44124 Workplace Type: Hybrid At STERIS, we help our Customers create a healthier and safer world by providing innovati...

2d ago

Go to Apply

Commercial Sales Manager

AutoZone, Inc. • Painesville, OH • 3d ago

Management & Administrative

The Commercial Sales Manager is responsible for driving the commercial sales within their AutoZone location. The CSM develops and maintains positive relationships with commercial customers by managing the acquisition and...

3d ago

Go to Apply

Customer Service

PROFESSIONAL PLACEMENT SERVICE LLC • Mentor, OH • 4d ago

Management & Administrative

Now Hiring: Customer Service Specialist -- Administrative & Operations Support Are you someone who thrives in a fast-paced, detail-oriented environment and enjoys helping others? We're looking for a Customer Service...

4d ago

Go to Apply

Customer Service Associate

Walgreens • Richmond Heights, OH • 4d ago

Management & Administrative

4d ago

Go to Apply

?Program Manager IV - Access Transformation

Cleveland Clinic • Beachwood, OH • 5d ago

Management & Administrative

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one...

5d ago

Go to Apply

Customer Service Representative

U-Haul • Cleveland Heights, OH • 1w ago

Management & Administrative

Location: 3211 Mayfield Rd, Cleveland Heights, Ohio 44118 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Servi...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.