Retail Customer Service Associate

FedEx Office and Print Services Inc • Bellingham, WA • 3d ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. Employee Benefits:

Competitive wages for both full and part time opportunities

401K plan with company match after 1 year

Educational assistance up to $5,250 per calendar year for undergraduate and graduate courses. No employee lifetime limit.

Scholarship Program opportunity for FedEx Office employees and eligible dependents after 1 year of employment that range from $1,000 to $5,000 per program year.

Generous paid time off program that includes holiday pay, bereavement time, jury duty, and accrual programs for paid vacation and sick time.

Sick time accrues 1 hour for every 30 hours worked.

Vacation accruals are based on position and years of service. For part-time, start accruing after 1 year of service at a rate of 3.34 hours for every 173 hours worked. For full-time, start accruing vacation time immediately based on hours worked to accrue approximately one or two weeks of paid vacation in the first year (based on position) and work your way up to more paid vacation time with tenure.

4 premium holidays, 2 non-premium holidays, and two floating holidays for all eligible employees.

Paid parental leave for both moms and dads!

Adoption Assistance Program

Medical, Flexible Spending Accounts, EAP, Dental, Vision, LTD & STD Disability, Life Insurance, Commuter, and Voluntary benefits

Valuable employee discounts on shipping, printing, and access to LifeCare/Lifemart that offers discount programs for items such as retail and auto purchases, computer products, day care services, health and wellness needs, real estate, mobile phone products, education, and more.

Free FedEx Learning Center (FLC) to help with career development aspirations / training for all FedEx Office employees.

Diversity, equity, and inclusion programs available for all employees.

GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People Follows instructions of supervisors and assists other team members in performing store functions Assists in the training of store team members Service Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs Ensures all customer problems are resolved quickly and to the satisfaction of the customer Takes complex customer orders using order systems and provides accurate pricing information Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents Maintains a safe, clean and o

Similar Jobs

OPERATIONS ASSISTANT MANAGER

Dollar Tree • Bellingham, WA • 2d ago

Retail & Hospitality

Store Dollar Tree Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today. We offer generous benefits, flexible work schedules and...

2d ago

Go to Apply

Sanitation in Food Manufacturing

ManpowerGroup • Bellingham, WA • 2d ago

Retail & Hospitality

Our client in Bellingham, WA is looking for hardworking, motivated talent to join their Sanitation Team What's in it for you? Pay rate $19/hr Shift 7:00 pm-5:30 am Working days Monday-Saturday Paid training Full time hou...

2d ago

Go to Apply

OPERATIONS ASSISTANT MANAGER

Dollar Tree • Lynden, WA • 1w ago

Retail & Hospitality

1w ago

Go to Apply

Full-time position with overtime! Maintenance Mechanic needed!

EXPRESS EMPLOYMENT PROFESSIONALS • Bellingham, WA • 1w ago

Retail & Hospitality

Job Summary: Express Employment Professionals is hiring Maintenance Mechanics for a company in Bellingham! This company offers competitive benefits and lots of overtime! The right person for this role would be reliable,...

1w ago

Go to Apply

Retail Sales Merchandiser

Advantage Sales & Marketing • Bellingham, WA • 1w ago

Retail & Hospitality

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a netwo...

1w ago

Go to Apply

2026 University New Hire - Ferndale Refining Engineer

Phillips 66 • Ferndale, WA • 9h ago

IT & Engineering

JOIN US AND START YOUR CAREER WITH ENERGY. Phillips 66 is dedicated to helping University New Hires make a smooth transition into the professional world, through specific programs designed to give you the tools you need...

9h ago

Go to Apply

2026 University Intern - Ferndale Refining Engineer

Phillips 66 • Ferndale, WA • 9h ago

IT & Engineering

BRING YOUR ENERGY TO AN OUTSTANDING INTERNSHIP Our internships allow you to provide your energy, your collaboration, and your contribution as you experience the same @types of challenges as our full-time hires. We believ...

9h ago

Go to Apply

Forklift

Lineage Logistics • Bellingham, WA • 13h ago

Manufacturing & Warehouse

please fill out please fill out Pay Range:$13.75 - $23.00 Why Lineage? This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A caree...

13h ago

Go to Apply

Project Manager - Heavy Civil Construction

Granite Construction Company • Everson, WA • 17h ago

Trucking & Construction

Building a career at Granite may be the most valuable thing you could do... Find your dream job today, and be part of something great. Our most powerful partnership is the one we have with our employees. Our people are o...

17h ago

Go to Apply

Accounts Payable Associate - Family Office

Moss Adams LLP • Bellingham, WA • 1d ago

Finance, Accounting & Banking

Accounts Payable Associate - Family Office Description At Moss Adams, we champion authenticity. For us, that means fostering a culture of talented people who care-about you, about our clients, and about our communities....

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.