401k Support Associate

INTRUST Bank • Wichita, KS • 6h ago

Description

At INTRUST Bank, 10 character qualities are at the foundation of all we do. They include respect, positivity, compassion, humility, and initiative. They guide our interactions with customers and each other, are why we give back to communities, and inform how we shape our goals as a company. These character qualities are our tradition, and we bring them to life each day.

Your career is important to you, which makes it important to us. At INTRUST you'll find a welcoming, encouraging atmosphere where your talents can thrive. You will be supported in your career, you can lead no matter what your title, and you can see a path for future growth. If you'd like to find a place of work where you're appreciated, can find balance, and have a sense of belonging, then we encourage you to apply for this role.

A modern benefits approach: To support our employees and their families, INTRUST offers a comprehensive, market-competitive benefits package that prioritizes your total well-being.

Competitive pay

Generous time off

Employees receive three weeks of paid vacation plus 11 paid holidays each year.

Paid time off to volunteer in the community.

Paid employee and family sick leave.

Paid parental leave.

401(k) plan with 6% employer match and 100% immediately vested.

3% non-elective company contribution; non-elective contribution vested after 3 years of service.

Career growth and development resources

Tuition reimbursement for full-time and part-time employees enrolled in any degree program.

Banking benefits

Medical, dental, and vision insurance

Benefits eligibility is dependent upon hire date and employment status. Ask for our benefits guide for full details.

Job Summary: Responsible for assimilating and recording participant requests and answering questions. Performs back up support for NestEggU Recordkeeping. Provides this support in a prompt, courteous, accurate and timely manner to ensure participant satisfaction and manage risk. Promotes an environment of teamwork within the department and across the bank. Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships. Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUST's Character Qualities.

Essential Functions:

All expectations described in the job description's essential functions are necessary to be successful in this role, performed with or without a reasonable accommodation.

Respond to all telephone and electronic participant inquiries and execute accurately in a fast-paced environment.

Required to make independent decisions in resolving participant issues; may occasionally escalate problems and complaints and execute appropriate follow-up.

Provide clear and concise documentation of inquiries and subsequent resolutions.

Assist in initiatives to support the Plan Administration Group of INTRUST Retirement.

Additional responsibilities include, but are not limited to, assistance with Recordkeeping Administration and supporting Recordkeeping staff.

Education and Experience: Associates Degree or equivalent vocational training, retirement plan administration, or 1-3 years banking and/or customer service experience. Call center experience is preferred.

Required Skills and Knowledge: Must be proficient in the use of Microsoft applications, i.e., Word, Excel, Outlook, etc. Must have excellent oral and written communication skills in addition to organizational and analytical skills. Must be detail oriented and have strong problem-solving skills.

Required Licenses and/or Certifications: None.

Physical Demands: Extended period(s) of time may be spent viewing a personal computer, sitting, standing, and walking. Occasional lifting up to 25 lbs. The physical demands necessary for this role should be performed with or without a reasonable accommodation.

Working Conditions: Normal office conditions.

This job description summary is not intended to be an employment contract, nor is it intended to state or imply these are the only activities to be performed by the employee occupying this position. Employees will be required to follow any other duties as assigned or requested by their supervisor.

INTRUST Financial Corporation and its subsidiaries, including INTRUST Bank, are Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law; except where an individual's protected category constitutes a bona fide occupational qualification.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Similar Jobs

Aircraft Assembly Mechanic (Secret Clearance Required)

Aerotek • Wichita, KS • 6h ago

Manufacturing & Warehouse

**This position requires candidates already have an active secret clearance For additional details please contact Mark at 3 1 6 - 5 1 9 - 1 5 3 5 Pay rate: $45/hour (per diem available for eligible candidates) Shifts: 1s...

6h ago

Go to Apply

Senior Product Marketing Manager

Cornerstone onDemand • Wichita, KS • 9h ago

Management & Administrative

Senior Product Marketing Manager At Cornerstone, we believe that everyone has the potential to change the world. Our mission is to help organizations develop extraordinary people who deliver extraordinary results. We ena...

9h ago

Go to Apply

Marketing Coordinator

Crosswinds Casino • Park City, KS • 9h ago

Sales & Marketing

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13327851 JOB PURPOSE Marketing Coordinator assists in the planning and execution of marketing campai...

9h ago

Go to Apply

Product Marketing Manager, Healthcare Education

Wolters Kluwer • Wichita, KS • 9h ago

Hospital & Medical

Wolters Kluwer is seeking a dynamic and experienced Product Marketing Manager to join our Healthcare education team. The ideal candidate will be responsible for developing and executing marketing strategies that drive pr...

9h ago

Go to Apply

Supply Chain Agent, Defense

Bombardier • Wichita, KS • 10h ago

Manufacturing & Warehouse

When applicable, Bombardier promotes flexible and hybrid work policies. Why join us? At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses...

10h ago

Go to Apply

Assistant City Attorney I (Prosecutor)

City of Wichita • Wichita, KS • 10h ago

Legal & Paralegal

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13327889 The City of Wichita is NOT an E-Verify Employer. Distinguishing Features of Work\ Join our...

10h ago

Go to Apply

Legal Secretary

City of Wichita • Wichita, KS • 10h ago

Legal & Paralegal

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13327960 The City of Wichita is NOT an E-Verify Employer. Distinguishing Features of Work\ Join a dy...

10h ago

Go to Apply

Licensed Practical Nurse - Specialty Care PRN

Veterans Affairs, Veterans Health Administration • Wichita, KS • 12h ago

Hospital & Medical

Summary The Robert J. Dole VA Medical Center is seeking to hire an intermittent Licensed Practical Nurse to help serve our Veterans in our Specialty Care Department. Responsibilities The primary purpose of the Licensed P...

12h ago

Go to Apply

Nursing Assistant - Community Living Center

Veterans Affairs, Veterans Health Administration • Wichita, KS • 12h ago

Hospital & Medical

Summary The Robert J. Dole VA Medical Center is seeking to hire a Nursing Assistant to help serve our Veterans in our Community Living Center (CLC). Responsibilities The Nursing Assistant (NA) performs duties in a variet...

12h ago

Go to Apply

Registered Nurse - Oncology/Hematology - PRN

Veterans Affairs, Veterans Health Administration • Wichita, KS • 12h ago

Hospital & Medical

Summary Robert J. Dole VA Medical Center is designated as a Pathway to Excellence facility! American Nurses Credentialing Center (ANCC) designates organizations that empower and give voices to nurses! JOIN OUR TEAM. Resp...

12h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.