Janitorial Operations Manager- 33951

Harvard Maintenance Inc • Austin, TX • 7h ago

Position Objective

Company Overview:

The Harvard Companies include entities working to serve the business community in the janitorial and protection services areas. Harvard Maintenance and Harvard Protection are two of the largest and fastest growing, privately owned providers of high quality janitorial and security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our success over the last fifty years stems from Harvard's Inverted Pyramid®, which recognizes that our front-line employees are the most important people in our organization. The Inverted Pyramid® ensures that our employees feel valued, are given the tools to be successful, and are empowered to execute in their roles. People are also at the center of our Core Values. Our People First core value clearly states that "we are a family organization that promotes respect and embraces diversity".

Job Summary:

The primary focus of the Janitorial Operations Manager will be to service the existing business, both operationally and financially, while maintaining relationships with existing customers and developing new business where possible. This person will oversee janitorial operations across multiple buildings, ensuring exceptional service quality and client satisfaction. This leadership role involves managing site supervisors, coordinating staffing and training, conducting inspections, and implementing operational improvements.

Essential Duties and Responsibilities

Supervise and direct staff activities

Responsible for P&L activities

Manage operational policies, objectives and initiatives to ensure cost effectiveness

Establishes operating policies to mitigate risk

Provide leadership to develop new customers and maintain existing customer base

Manage emergency response for all problems

Create estimates and workload for bids and new job sites

Travel and manage all aspects in the assigned area/territory

Monitor and ensure quality control expectations are met

Supervise janitorial cleaners & floor techs

Maintain payroll records

Maintain performance documents & disciplinary actions

Perform quality control to conform to Harvard & customer standards

Inventory & supply control

Train new and existing staff on proper cleaning technique

Knowledge and Skill Requirements

Bachelor's Degree or comparable management experience

Minimum of ten (10) years industry experience

Ability to demonstrate expertise in the fields concepts, practices and procedures

Must have working knowledge of MS Office Suite

Leadership: Demonstrated ability to lead people and get results through others

Planning: Ability to perform short and long range planning

Excellent interpersonal and communication skills

Excellent project and program management skills

Minimum 3 years of experience managing building services(janitorial)

Outstanding written and verbal communication skills

Must be flexible with hours and schedules

Technical knowledge of all aspects of janitorial service delivery

Ability to multi-task

Compensation

Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.

An Equal Opportunity Employer --- M/F/D/V

HSS

Schedule

M-F 8am-5pm

Job Site LocationUS-TX-Austin

Requisition ID 2025-33951

Schedule M-F 8am-5pm

Hire Type Full-Time

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