Position Objective

Company Overview:

The Harvard Companies include entities working to serve the business community in the janitorial and protection services areas. Harvard Maintenance and Harvard Protection are two of the largest and fastest growing, privately owned providers of high quality janitorial and security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our success over the last fifty years stems from Harvard's Inverted Pyramid®, which recognizes that our front-line employees are the most important people in our organization. The Inverted Pyramid® ensures that our employees feel valued, are given the tools to be successful, and are empowered to execute in their roles. People are also at the center of our Core Values. Our People First core value clearly states that "we are a family organization that promotes respect and embraces diversity".

Job Summary:

The Janitorial Account Manager primary focus will be to service the existing business, operationally and financially, while maintaining relationships with existing customers and developing new business where possible.

Essential Duties and Responsibilities

Interface with client management and contractors staff to coordinate and execute cleaning and other projects

Monitor to ensure quality control expectations are met

Manage work order system

Manage expenditures such as labor and supplies to budget

Manage schedules to ensure contract compliance

Review employee performance and be able to execute corrective action plans

Complete all quality control programs in accordance with company guidelines

Approve payroll

Support site supervisor

Supervise and mentor team members

Oversee and enforce disciplinary actions in accordance with company policies and procedure

Other projects as assigned

Knowledge and Skill Requirements

Minimum (2) years' experience of janitorial operations management

Excellent written and verbal communication skills

Experience with new construction, space reuse and constantly changing space needs

Experience with creating and managing complex budgets

Ability to self-manage daily activities

Must be flexible with work hours and schedule

Technical knowledge of all aspects of janitorial service delivery

Proficient in Microsoft office

Compensation

Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.

An Equal Opportunity Employer --- M/F/D/V

Job Site LocationUS-FL-Miami

Requisition ID 2025-32033

Hire Type Full-Time

Harvard Maintenance Inc

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