ADMINISTRATIVE COORDINATOR 1/2/3
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ADMINISTRATIVE COORDINATOR 1/2/3
Salary
Depends on Qualifications
Location
Houma, LA
Job Type
Classified
Job Number
211227AC3TERR72925HS
Department
DCFS-Department of Children and Family Services
Opening Date
07/30/2025
Closing Date
8/6/2025 11:59 PM Central
Description
Benefits
Questions
About this Job
Department MISSION
DCFS is working to keep children safe, helping individuals and families become self-sufficient, and providing safe refuge during disasters.
Department VISION
We care for the well-being and safety of Louisiana's people.
Department VALUES
Treating all people with dignity, compassion and respect, while providing services with integrity.
At The Department of Children and Family Services, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity.
This is an essential position which provides support to the core mission of the Department of Children and Family Services, Child Welfare Section. This position provides clerical, programmatic, and administrative support functions for staff and clients. If you are driven, collaborative, and ready to make an impact, this could be the opportunity for you!
AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:
Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.
Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources.
Demonstrating Initiative: The ability to assess information and take action independently to help the organization achieve its goals.
Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.
Managing Time: The ability to control your time to increase effectiveness, efficiency, or productivity.
Thinking Critically: The ability to generate ideas, manipulate ideas, and make unconventional connections to develop original approaches.
Valuing Diversity: The ability to develop an awareness of DEIBA challenges and craft personal plans that contribute to improving organizational cultures and environments.
Minimum Qualifications
No experience or training is required.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168040) .
Job Duties and Other Information
Job Duties:
Assist case managers with any changes needed (such as address changes, child placement, service authorizations, case events, etc.) into mainframe
Assist case managers/workers in completion of forms, retrieving case records, name searches, and other online research
Process payments to facilities, daycare centers, vendors, and foster parents
Process all appropriate TIPS payment forms and batch in system
Assist Child Welfare Specialists, foster parents, facilities, vendors and day care centers regarding any payment issues
Open, stamp, and distribute mail
Answer telephone calls and direct them to the appropriate places
Fax and log incoming or outgoing faxes
Maintain a state of readiness to respond to disasters
Performs other duties as assigned for the smooth operation of the Department
Position-Specific Details:
Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.
Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday - Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.
Career Progression: This position participates in a Career Progression Group (CPG) and may be filled as an Administrative Coordinator 1, 2, or 3. The level at which the vacancy is filled will be determined by the qualifications of the candidate selected. This position provides the opportunity to advance within this job series.
Work Location: This vacancy is located in the Thibodaux Region in the Terrebonne Parish Child Welfare Office in Houma, LA.
The actual starting salary depends on the education and experience of the selected applicant.
In accordance with La. R.S. 46:51.2 the department shall conduct a State Central Registry (SCR) check for a potential employee of the department to determine whether or not said individual's name appears on a SCR subsequent to December 31, 2009, and whose duties include: investigations of child abuse or neglect, supervisory or disciplinary authority over children, direct care to a child, or performance of licensing surveys.
In accordance with state laws, selected candidates must pass the following checks before any final job offer will be made Drug Test, Criminal Background, State Central Registry, and Louisiana State Police Sex Offender and Child Predator Registry.
NOTE: The incumbent of this position must not have been convicted or pled nolo contendere to a crime listed in R.S. 15.587.1 (c).
DCFS is an "Equal Opportunity Employer" and Louisiana is a "State as a Model Employer" (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy .
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education). Resumeswill not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy, contact:
Hannah Sinagra
DCFS Human Resources
Hannah.Sinagra.DCFS@LA.Gov
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave- Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave - State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
*** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the @type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\Retirement\System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
CE: Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.
1= I have no experience and/or am uncomfortable communicating effectively
2= I have limited experience or require assistance to communicate effectively
3= I can communicate effectively
4= I can communicate effectively and help others improve their communication
02
CE: Explain your rating by providing specific and relevant examples in the box below.
03
DA: Rate your ability to demonstrate accountability based on our definition: The ability to accept ownership for your actions, behaviors, performance, and decisions.
1= I have no experience and/or am uncomfortable demonstrating accountability
2= I have limited experience or require assistance to demonstrate accountability
3= I can demonstrate accountability
4= I can demonstrate accountability and help others improve their ability to demonstrate accountability
04
DA: Explain your rating by providing specific and relevant examples in the box below.
05
DPf: Rate your ability to display professionalism based on our definition: The ability to recognize how your actions impact the perceptions of both you and your organization.
1= I have no experience and/or am uncomfortable displaying professionalism
2= I have limited experience or require assistance to display professionalism
3= I can display professionalism
4= I can display professionalism and help others improve their ability to display professionalism
06
DPf: Explain your rating by providing specific and relevant examples in the box below.
07
FPP: Rate your ability to follow policies and procedures based on our definition: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
1= I have no experience and/or am uncomfortable following policies and procedures
2= I have limited experience or require assistance to follow policies and procedures
3= I can follow policies and procedures
4= I can follow policies and procedures and help others improve their ability to follow policies and procedures
08
FPP: Explain your rating by providing specific and relevant examples in the box below.
09
MT: Rate your ability to manage time based on our definition: The ability to control your time to increase effectiveness, efficiency, or productivity.
1= I have no experience and/or am uncomfortable managing time.
2= I have limited experience or require assistance to manage time
3= I can manage time
4= I can manage time and help others improve their ability to manage time
10
MT: Explain your rating by providing specific and relevant examples in the box below.
Required Question
Employer
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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