Account Representative- Exports

Aston Carter • Sacramento, CA • 18h ago

Job Description

Serve as the primary contact with customers and brokers regarding contract and order execution in domestic and international markets. Maintain and build positive partnerships, manage customer contracts, and participate as a key team member on improvement projects.

Responsibilities

Enter and execute contracts, orders, returns, debits, and credits into an SAP processing system.

Facilitate accurate and timely shipments in accordance with customer schedules, contract, and shipping terms.

Schedule export and domestic transportation service with customers, freight forwarders, and outside carriers.

Ensure accurate invoicing of products shipped, including correct payment of broker commissions.

Oversee compliance with documentation and customs requirements for domestic and international shipments.

Ensure compliance with customer, governmental, and food safety regulations.

Partner with the Quality Assurance department to support complaint investigation and arrange returns and replacement products as appropriate.

Maintain accurate customer records and ensure documentation of essential information.

Work with customers, brokers, sales, and planning to assist with forecasting future production needs, shipment volumes, and plan transportation needs.

Address and resolve customer concerns using problem-solving and critical thinking skills.

Provide ongoing support to sales, operations, logistics, and planning to enable future volume and margin growth.

Essential Skills

Logistics and supply chain expertise.

Proficiency in SAP ERP, data entry, and import/export logistics.

Strong analytical skills and experience in administrative support.

Proficiency in Microsoft Office and Outlook.

Excellent customer service and dispatch skills.

Experience with transportation, inventory, and filing.

Additional Skills & Qualifications

Bachelor's Degree in Business Administration, Agribusiness, or related field.

Experience in contract order management and export knowledge.

Experience working in an ERP system, preferably SAP.

Knowledge of transportation/logistics procedures, including air, ground, and ocean shipments.

Experience with agricultural products and food safety regulations.

Experience in cloud operations.

Work Environment

This position is based in an office setting with standard working hours from Monday to Friday, 8 AM to 5 PM or 7 AM to 4 PM

Pay and Benefits

The pay range for this position is $35.00 - $38.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Sacramento,CA.

Application Deadline

This position is anticipated to close on Aug 13, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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