Customer Service Associate

Walgreens • Manalapan, NJ • 20h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1648858BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 2 GORDONS CORNER RD,MANALAPAN,NJ,07726

Full District Office Address: 2 GORDONS CORNER RD,MANALAPAN,NJ,07726-01543-13862-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 13862-MANALAPAN NJ

Similar Jobs

Account Manager-New Jersey Outside Sales

Danaher Corporation • Cranbury, NJ • 18h ago

Management & Administrative

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Phenomenex, one of Danaher's ( https://danaher.com/our-businesses ) 15+ op...

18h ago

Go to Apply

Director of Social Services

Springpoint Senior Living, Inc. • Hightstown, NJ • 20h ago

Management & Administrative

Description Meadow Lakes is seeking an experienced Director of Social Services to join our team! Meadow Lakes is a Springpoint Senior Living Community located in East Windsor, NJ. The Director of Social Services (TEMP) i...

20h ago

Go to Apply

Customer Service Specialist

TEKsystems • Wall Township, NJ • 20h ago

Management & Administrative

TEKsystems is currently supporting a client in Monmouth County, NJ hiring for a part-time position for a Customer Service Specialist. This role will support sales orders and provide a best in class customer experience. A...

20h ago

Go to Apply

Manager Trainee

The Hertz Corporation • North Brunswick, NJ • 1d ago

Management & Administrative

The Manager In Training program provides hands-on training in Sales, Operations, Customer Service, finance, fleet management, and people management. This position has a clearly defined career path to Branch Manager in as...

1d ago

Go to Apply

Director - Procurement and Support Services

NJEDA • New Jersey, New Jersey • 1d ago

Management & Administrative

Overview Job Summary EDA Overview · Join the NJEDA and help lead New Jersey to sustainable economic growth, fostering equitable opportunities and vibrant communities. We offer hybrid work, a supportive culture, and robus...

1d ago

Go to Apply

Commercial Lines Account Manager II

World Insurance Associates, LLC. • Lakewood, NJ • 3d ago

Management & Administrative

Summary World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is one of the faste...

3d ago

Go to Apply

Technical Solutions Consultant - Service Now ITSM / CSM

Teleperformance USA • New Jersey, New Jersey • 3d ago

Management & Administrative

Category : Information Technology About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in...

3d ago

Go to Apply

Key Account Manager

ABB Inc • North Brunswick, NJ • 4d ago

Management & Administrative

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be...

4d ago

Go to Apply