Customer Service Associate

Walgreens • Mansfield, OH • 21h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1648841BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 1000 PARK AVE W,MANSFIELD,OH,44906

Full District Office Address: 1000 PARK AVE W,MANSFIELD,OH,44906-02810-09047-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 09047-MANSFIELD OH

Similar Jobs

Toxicology - Scientific & Management - Technical/Scientific

Charles River Laboratories • Ashland, OH • 1d ago

Management & Administrative

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health an...

1d ago

Go to Apply

Territory Account Manager

Koorsen Fire & Security, Inc • Mansfield, OH • 1w ago

Management & Administrative

Becoming the leader in the fire and security industry takes talent-yours. We are looking for an experienced Territory Account Manager in the Mansfield, OH. area to join our best-of-the-best team as we drive the industry...

1w ago

Go to Apply

Manufacturing Engineering Manager

Brantner and Associates, Inc • Mansfield, OH • 2w ago

Management & Administrative

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Manufacturing Engineering Teams a...

2w ago

Go to Apply

Shipping Clerk 7:30am-4pm

Bookmasters, Inc. • Ashland, OH • 3w ago

Management & Administrative

Job Details Level Entry Job Location Bookmasters Corporate Office - Ashland, OH Position Type Full Time Education Level None Travel Percentage None Job Shift 1st shift Description Job Summary: The Shipping Clerk accurate...

3w ago

Go to Apply

Customer Service/Sales

Home Depot • Ashland, OH • 4w ago

Management & Administrative

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products usi...

4w ago

Go to Apply

Customer Service/Sales

Home Depot • Mansfield, OH • 4w ago

Management & Administrative

4w ago

Go to Apply

Medical Technologist

OhioHealth • Mansfield, OH • 3h ago

Hospital & Medical

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further...

3h ago

Go to Apply

Sales Representative

Sysco • Mansfield, OH • 15h ago

Sales & Marketing

Are you an experienced Sales Professional, Restaurant Manager, Culinary Manager or Chef looking for career development opportunities? Join Sysco's World Class Sales Team and explore all the benefits and perks. Why you sh...

15h ago

Go to Apply

Account Executive

Saia, Inc • Ontario, OH • 17h ago

Sales & Marketing

Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. You'll see it in our commitment to our people, customers, and community. You'll feel it in the support yo...

17h ago

Go to Apply

3rd Shift Grocery Stocking Part Time

Meijer • Ontario, OH • 17h ago

Retail & Hospitality

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our fam...

17h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.