Position Summary...
What you'll do...
Essential Functions:
Financial Services:
Requires knowledge of: Specific financial services operations, payment processing, financial services application, associated systems and subsystems and ability to use them for delivery of services to internal and external customers.
Resolves financial service-related problems for the organization according to specific legislation. Works with third-party vendors to ensure the integration of major interfaces to other financial applications and associated criticalities. Implements specific policies or practices based on applicable laws or regulations governing accounting practices. Tracks and documents operational issues, industry cycles, and associated considerations.
Contract Negotiation:
Requires knowledge of: Complex Negotiation techniques, tactics, tools, systems and processes, Global procurement processes, practices and contracting language.
Internal risk profile, risk return scenarios based on business opportunities and partnerships, Regulatory requirements and management of service level agreements, Relationship and stakeholder management, Communication practices.
Leads internal partnership communications and the negotiations with the counterparties. Sets the strategy for negotiations. Assesses and leads factbased decisions in high-risk situations and educates team members on negotiation strategies. Proactively anticipates objections and adjusts negotiating approaches. Leads verbal and written communications internally and with counterparties. Sets foundational structure for desired negotiating outcomes. Conducts a range of negotiations for the business area. Articulates agreement structures and rationales for medium-complexity negotiations. Identifies risks between multiple contractual clauses, applies contractual remedies, and enforces contracts as needed. Advises on processes for exercising extension options, contract expiry, and transition management. Articulates the trade-offs required to reach a successful outcome. Coaches team members on company and retailer/supplier relationship processes, values, and policies.
Payment Acceptance:
Requires knowledge of: Payment processing environment (including acquirers, networks, issuers and FinTech's), Legacy Bill Payment systems, Approvals and Controls, Reconciliation and Reporting processes, Chargeback processes, Emerging payment acceptance options, PCI protections and policies.
Develops internal and external payment partnership strategies to build and scale necessary system integrations, infrastructures, products, tools, and data requirements. Understands and optimizes for changes brought about by vendors or payments ecosystem stakeholders. Educates business partners on changes to payments, products, services, and processes, ensuring operations alignment across formats and platforms. Manages relationship with acquiring partners and builds business relationships with new and emerging APMs in alignment with enterprise customer strategies.
Participates in negotiations for services with payment processing stakeholders. Ensures payments processes, products, risk mitigation efforts, and reporting align with Global Standards, PMI, AML, and other applicable regulatory and policy requirements.
Product Management:
Requires knowledge of: Problem formulation and solutioning, Hypothesis framing, Business strategies, Business Management practices across multiple domains, Customer Segments and Needs, Domain specific knowledge, Go to Market Strategies, Industry, environmental, and economic factors and competitors, Overview of Product Discovery, Process, Product Vision, Strategy and Challenges, Rapid prototyping and Lean experimentation methodologies, First principle, Whole Product concept and Crossing the chasm concepts, Product Roadmap development techniques, Features and Items for roadmaps, Modern Practices e.g., Agile Methodology, Scrum etc., MVP (Minimum Viable Product) Creation, Product Development Lifecycle.
Owns a complex customer problem and/or requirement/need and its upstream and downstream impacts. Builds new ideas and strategies following a "Whole Product" concept. Independently articulates problem statements, defines success metrics, and communicates product strategies and vision to internal and external stakeholders. Develops and owns roadmaps across a complex product. Interfaces with partners and influence partners to secure resources and alignment. Drives the alignment of features for a complex product, navigating through organizational/ market constraints. Builds and maintains consistent relations with customers, enabling the proactive identification of needs.
Vendor Management:
Requires knowledge of: Knowledge of vendor management methodologies, technologies and processes; ability to gain increased value and excellent services from vendors, as well as costs control and risk mitigation throughout the deal life cycle.
Conducts supplier business reviews and develops strategies to improve supplier performance. Develops and maintains supplier relationships through structured management processes and effectively engages with supplier account teams across multiple business lines. Leverages supplier relationships to manage risks, address issues, and ensure contract requirements are delivered. Serves as an escalation contact for major issues with supplier performance. Implements strategies to identify and develop new and emerging suppliers to close technical, cost, or performance gaps.
Contract Management:
Requires knowledge of: Project Management tools, techniques and methodologies, Project tracking tools, dashboards and reports, Planning, Organizing and Implementing, Communication Management.
Makes appropriate decisions based on risks, understands when to escalate contractual risks, and outline mitigating actions. Ensures variations or amendments comply with applicable legislation or policy. Identifies and understands contract components, validates contract components, and identifies the components which do not comply with standard templates or have contract variations for multiple contracts within a category. Applies processes for contract review, exercising extension options, contract expiry, and transition out.
Customer Service Management:
Requires knowledge of: Customer Satisfaction, Customer requirement understanding.
Identifies and resolves gaps in customer expectations versus actual service levels. Conducts and responds to reviews of open service requests.
Verifies client satisfaction and keeps customers informed. Negotiates the terms of deliverables, service level agreements, and expectations. Ensures team members maintain focus on value-added services.
Finance & Accounting:
Requires knowledge of: Relevant financial and business management terminology, metrics, key performance indicators and drivers of creating shareholder value, Financial Statement & Analysis - Correlation between Balance Sheet, P&L, and Cash Flow statements, EBITDA, Contribution Profit and how they impact each other, Accounting, Planning & Forecasting - GAAP, forecast vs. plan, accounting controls, overheads, managerial & statutory accounting, and common areas of complexity within finance (for example, currency, lease accounting, SG&A vs. COGS, working capital, GMV vs. Sales), Principles of Investments - Cash flow, valuations, portfolio view, Cost management techniques (e.g., activity-based costing, Theory of Constraints, resource consumption accounting), Industry specific trends & best practices in finance, Financial challenges and issues due to environmental, industry, and economic factors and how they affect strategy, organizational plans and stakeholders.
Evaluates and appraises large and complex investments, capital expenditures, and financing projects. Provides build-buy-lease analyses for major expenditures. Advises on roles and classifications of quality costing, including prevention, appraisal, and internal/external failure costs. Leverages managerial costing knowledge, models, and analytics to recommend cost reduction strategies/tactics as part of a long-term strategy. Resolves exceptions and issues in accounting processes. Advises on risk mitigation methods and upstream/downstream implications. Reviews the accuracy and legitimacy of recorded financial transactions and related reports. Simplifies, improves, and harmonizes existing and complex processes and systems for account reconciliations and month-end closing. Prepares complex financial statements, ensuring integrity, accuracy, and completeness.
Evaluates the need for and nature of appropriate disclosures. Analyzes the impacts of changing accounting standards on financial statements.
Designs a system of financial ratios and other performance indicators appropriate for a specific financial situation. Reconciles financial statements prepared using various reporting standards for example, IFRS, U.S. GAAP).
Financial Forecasting & Modeling:
Requires knowledge of: processes, tools and techniques of financial forecasting and modeling; ability to explore and evaluate alternative financial scenarios and results.
Uses the basic features and facilities of a specific modeling tool. Explains the fundamentals of financial forecasting and modeling. Gathers information necessary to run a forecasting model. Produces and reports the results of a forecast model to management. Resolves common forecasting problems in the application of modeling.
Project Management:
Requires knowledge of: Project Management tools, techniques and methodologies, Project tracking tools, dashboards and reports, Planning, Organizing and Implementing Communication Management.
Manage project(s) or multiple work streams utilizing project evaluation tools, methods, and performance dashboards. Owns the discovery of project requirements through deep subject-matter expertise. Ensures alignment on timelines, tasks schedule, resources, and status updates. Creates guidelines and methods for managing projects. Ensures project partners follow proper procedures. Assesses complex changes and leads fact-based decisions in high-risk situations (for example, critical issues, timeline adjustments, unforeseen circumstances). Ensures all stakeholders are in alignment with project approaches. Leads the development of communication and change frameworks to drive alignment with business strategies and desired outcomes.
Regulatory Compliance:
Requires knowledge of: Accounting Standards (GAAP), Financial systems and controls like SOX, ICOFR, Anti-Corruption FCPA, Audit requirements including review of schedules, reconciliation etc., Any changes in economic laws impacting the business.
Influences policies and procedures resulting from new laws and regulations. Implements specific policies or accounting practices based on laws or regulations governing accounting practices. Maintains accounts, ledgers, and reporting systems, ensuring compliance with appropriate GAAP standards and regulatory requirements. Consults business process owners on how to identify, document, and remediate potential risks. Identifies controls and provides training on new controls and processes. Assesses compliance with regulatory requirements and validates remediation plans.
Addresses root causes to effectively mitigate regulatory risks and comply with applicable laws and regulations. Leverages general knowledge of regulatory compliance areas to review and evaluate effectiveness of audit tests. Assesses compliance with regulatory requirements. Validates remediation plans. Brings awareness to partners about considerations and issues related to laws and regulations in the implementation of financial practices.
Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.
Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and promoting a belonging mindset in workplace.
Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.
Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness; and participating in and supporting community outreach events.
Leadership Expectations:
Respect the Individual: Demonstrates and encourages respect for all; builds a high-performing team; seeks, and embraces differences in people, cultures, ideas and experiences; creates a workplace where all associates feel seen, supported and connected through culture of belonging so associates thrive and perform; drives a positive associate and customer/member experience for all; identifies, attracts, and retains the best team members.
Respect the Individual: Creates a discipline and focus around developing talent, through feedback, coaching, mentoring, and developmental opportunities; promotes an environment allowing everyone to bring their best selves to work; empowers associates and partners to act in the best interest of the customer/member and company; and regularly recognizes others' contributions and accomplishments.
Respect the Individual :Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates and listens attentively, with energy and positivity to motivate, influence, and inspire commitment and action.
Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
Act with Integrity: Follows the law, our code of conduct and company policies, and sets expectations for others to do the same; promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of non-retaliation; listens to concerns raised by associates. takes action and encourages others to do the same; holds self and others accountable for achieving results in a way that is consistent with our values.
Act with Integrity: Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Serve our Customers and Members: Delivers expected business results while putting the customer/member first and consistently applying an omni-merchant mindset and acts with an Every Day Low-Cost mindset to drive value and Every Day Low Prices for customers/members.
Serve our Customers and Members: Adopts a holistic perspective that considers data, analytics, customer/member insights, and different parts of the business when making plans and shaping the team's strategy.
Strive for Excellence: Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions, fosters an environment that supports learning, innovation, and learning from mistakes, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Strive for Excellence: Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
Physical Activities:
The following physical activities are necessary to perform one or more essential functions of this position.
Reads information, often in small print.
Visually verifies information, often in small print.
Communicates effectively in person or by using telecommunications equipment.
Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or electronic device.
Enters and locates information on electronic device.
Presents information to small or large groups and individuals.
Observes associate, customer, or supplier behavior.
Travel:
Traveling is necessary to perform one or more essential functions of this position.
Travels domestically to and from multiple facilities or work-sites during the workday.
Travels domestically to and from multiple facilities or work-sites requiring an overnight stay.
Travels domestically to and from multiple facilities or work-sites requiring consecutive overnight stays.
Travels internationally to and from multiple facilities or work-sites requiring extended overnight stays.
Minimum Qualifications:
Option 1: Bachelor's degree in business, finance, or related area and 3 years' experience in financial services, retail analytics, retail finance, or related area.
Option 2: 5 years' experience in financial services, retail analytics, retail finance, or related area.
Preferred Qualifications:
Master's degree in business, finance, or related area 4 years' experience in financial services, retail analytics, retail finance, or related area.
3 years' experience leading and completing cross-functional projects.
3 years' experience using intermediate functionality of Microsoft Office
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see https://one.walmart.com/notices .
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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see One.Walmart (https://bit.ly/3iOOb1J) .
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The annual salary range for this position is $90,000.00-$180,000.00
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Additional compensation includes annual or quarterly performance bonuses.
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Additional compensation for certain positions may also include:
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Stock
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in business, finance, or related area and 3 years' experience in financial services, retail analytics, retail finance, or related area. Option 2: 5 years' experience in financial services, retail analytics, retail finance, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master's degree in Business, Finance or related field
Primary Location...
703 Associate Drive, Bentonville, AR 72716, United States of America
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
