Market Grille Clerk

Hy-Vee Food Stores • Overland Park, KS • 20h ago

Additional Considerations (if any):

Night & Weekend Shifts Required

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Market Grille Clerk

Department: Market Grille

FLSA: Non-Exempt

General Function:

Provides prompt, efficient and friendly customer service. Reviews and fills customer orders for the day. Handles food in a safe manner and ensures the work area is always clean and neat.

Core Competencies

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Food Service Director; Market Grille Department Manager; Assistant Market Grille Department Manager; Service Managers

Positions that Report to you: None

Primary Duties and Responsibilities:

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

Makes an effort to learn customers' names and to address them by name whenever possible.

Assists customers by: (examples include)

escorting them to the products for which they're looking

securing products that are out of reach

loading or unloading heavy items

making note of and passing along customer suggestions or requests

performing other tasks in every way possible to enhance the shopping experience.

Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.

Takes customer orders at the Market Grille counter.

Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

Reviews orders for the day.

Handles food in a safe manner and ensures the work area is always clean and neat.

Reviews the status and appearance of the food for freshness.

Ensures that an adequate food supply is ready and on hand and develops or follows a production list.

Anticipates product needs for the department on a daily basis.

Prepares and replenishes product as necessary.

Pulls product from cooler/freezer to prepare for cooking.

Checks in product, puts product away, and may review invoices.

Runs the department registers and receives payment, makes change, etc., where applicable.

Removes trash in a timely manner.

Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

Adheres to company policies and individual store guidelines.

Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

Washes dishes as necessary.

Orders product and supplies as necessary.

Prices products for customers as necessary.

Delivers orders as needed.

Assists in other areas of store as needed.

Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics:

Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.

Ability to do simple addition and subtraction; copying figures, counting and recording.

Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Education and Experience:

No education requirement. Six months or less of similar or related work experience.

Physical Requirements:

Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects.

Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.

Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions:

The duties for this position are normally conducted in a store environment. There is significant pressure to meet deadlines and handle multiple priorities. There is exposure to noise, equipment movement hazards, cleaning chemicals/solvents, possible electrical shock and temperature extremes.

Equipment Used to Perform Job:

Walgreens • Shawnee, KS • 22h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

22h ago

Go to Apply

Administrative Assistant II

Children's Mercy Kansas City • Kansas City, MO • 1d ago

Management & Administrative

Thanks for your interest in Children's Mercy! Do you envision finding a meaningful role with an inclusive and compassionate team? At Children's Mercy, we believe in making a difference in the lives of all children and sh...

1d ago

Go to Apply

Key Account Manager

Fairbanks Scales Inc. • Mission, KS • 1d ago

Management & Administrative

6800 West 64th Street, Overland Park, KS, USA | Salary | Full Time Summary The Key Account Manager is a strategic sales position responsible for understanding the needs of the companies most critical customer partners, d...

1d ago

Go to Apply

Customer Relations Associate

Cabela's • Olathe, KS • 1d ago

Management & Administrative

POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, provid...

1d ago

Go to Apply

Content Manager & Writer Enterprise & Government Marketing (Events & Webinars)

Apex Systems, Inc • Overland Park, KS • 1d ago

Management & Administrative

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13324620 Job#: 2082703 Job Description: Intro: Job Title: Content Manager & Writer Enterprise &a...

1d ago

Go to Apply

Amazon & Walmart Business Manager, E-commerce

Morton Salt • Overland Park, KS • 1d ago

Management & Administrative

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13324602 Morton Salt is an iconic company with a strong heritage and a bright future. Since 1848, we...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.