NY HELP Yes
Agency Taxation & Finance, State
Title Office Assistant 2 (NY HELPS)
Occupational Category Clerical, Secretarial, Office Aide
Salary Grade 09
Bargaining Unit ASU - Administrative Services Unit (CSEA)
Salary Range From $42641 to $52413 Annually
Employment Type Full-Time
Appointment Type Permanent
Jurisdictional Class Competitive Class
Travel Percentage 0%
Workweek Mon-Fri
Hours Per Week 37.50
Workday
From 8:30 AM
To 4:30 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? No
County Albany
Street Address WA Harriman State Office Campus Albany
City Albany
State NY
Zip Code 12227
Duties Description The incumbent must be able to perform the following essential functions:- Assist in the assignment, scheduling, and monitoring of work for clerical staff.- Train, supervise, and evaluate a team of Office Assistant 1s and/or Tax Information Aides (TIAs);- Create performance standards and evaluations for subordinates. - Administer counseling or disciplinary action, if required, for subordinates.- Manipulate an alphanumeric keyboard to use a variety of software, word processing, spreadsheet, and database applications to enter information, make inquiries, and changes. - Navigate various PC applications to access and interpret information, update records, prepare reports and forms, research, and enter data pertaining to taxpayer records. - Communicate effectively, both verbally and in writing to handle inquiries and provide information to the public and Department personnel. - Type, proofread, and edit from handwritten and printed material, memoranda, correspondence and reports and will need accurate spelling, grammar and punctuation usage.- Create, organize and maintain office files.- Prepare and @type various department forms to complete print and mail request transactions Receive, open, and distribute incoming mail.- Review correspondence and other documents for completeness and content.- Respond to inquiries in a timely and professional manner.The incumbent must be able to perform the following essential functions:- Assist in the assignment, scheduling, and monitoring of work for clerical staff.- Train, supervise, and evaluate a team of Office Assistant 1s and/or Tax Information Aides (TIAs);- - Create performance standards and evaluations for subordinates. - - Administer counseling or disciplinary action, if required, for subordinates.-????Manipulate an alphanumeric keyboard to use a variety of software, word processing, spreadsheet, and database applications to enter information, make inquiries, and changes. - Navigate various PC applications to access and interpret information, update records, prepare reports and forms, research, and enter data pertaining to taxpayer records. - Communicate effectively, both verbally and in writing to handle inquiries and provide information to the public and Department personnel. - Type, proofread, and edit from handwritten and printed material, memoranda, correspondence and reports and will need accurate spelling, grammar and punctuation usage.- Create, organize and maintain office files.- Prepare and @type various department forms to complete print and mail request transactions Receive, open, and distribute incoming mail.- Review correspondence and other documents for completeness and content.- Respond to inquiries in a timely and professional manner.- Operate office equipment such as printers, photocopiers, and fax machines.- Collaborate constructively with other staff to identify problem areas and resolve issues.- Perform other related office support duties.- Perform tasks accurately within the prescribed timeframes.- Complete mandatory employee and/or supervisory training.- Comply with the Office of Human Resources Management Diversity, Equity & Inclusion; Code of Conduct; Ethics; and Internal Control rules, policies, and procedures; and - Adhere to the Department's time and attendance rules and regulations.
Minimum Qualifications Candidates must be current NYS employees eligible for a 70.1 transfer in accordance with Civil Service Laws, Rules, and Regulations.ORReachable on the appropriate Civil Service Eligible List for this title and location.OR If eligible via 55 b/c please provide a copy of your active letter of eligibility with your response. ORThis title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.Within one year of permanent appointment, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.NON-COMPETITIVE MINIMUM QUALIFICATIONS:Current NYS employees with one year or more of qualifying permanent service as an Office assistant, clerical or keyboarding title allocated to Grade 6 or higher. Qualifying titles are available at: https://www.cs.ny.gov/examannouncements/38687titles.cfmOROne year of clerical experience.
Additional Comments New York State is an equal opportunity employer. It's the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception.Any candidate selected for this position will be subject to a review of their tax return submissions by the New York State Department of Taxation and Finance. Employment of a candidate is conditioned upon a finding by the New York State Department of Taxation and Finance that the candidate is in compliance with all local, state, and federal tax laws. In accordance with federal government requirements, the employment of any candidate selected for this position is conditioned upon successfully completing a background investigation including a criminal history record check (fingerprint check).Some positions may require additional credentials or a background check to verify your identity.
Some positions may require additional credentials or a background check to verify your identity.
Name Lori Dean
Telephone 518 457-2365
Fax
Email Address External.Application@tax.ny.gov
Address
Street W A Harriman State Office Campus
City Albany
State NY
Zip Code 12227
Notes on Applying Telecommuting options to be discussed during the interview. Qualified candidates should copy the below web address into your browser to complete the online application for the Department of Tax and Finance. Within the application, you will attach your cover letter & resume.https://www7b.tax.ny.gov/HELP/gateway/HELP.home**Current and former NYS employees may be contacted for your Social Security Number for verification purposes
