Summary This position is located within the Phoenix Area Indian Health Service, Fort Yuma Service Unit (FYSU), Nursing Services, Primary Care Department. The purpose of the position is to Medical Support duties, Clerical duties for the ambulatory Primary Care Department. This position will provide assistance to a diverse population. The incumbent will serve as the primary source of contact for the Primary Care staff and members of the medical home team. Responsibilities The incumbent will manage patient communications, process registrations, maintain sensitive records, assist in report preparation, coordinate supply orders. Screens telephone calls and reviews patient registration information to enable the facility business office to bill for healthcare services. Maintains sensitive information, registers, records, and reports to provide statistics and information for patient care planning and other purposes. Types and reproduces special notices, worksheets, and materials for the Primary Care and Nursing Departments, ensuring current knowledge of IHS ( Indian Health Service) and clinical manuals. Prepare requisitions for supplies, monitoring, and ordering as needed. Requirements Conditions of Employment Must pass pre-employment examination. Selectee may be subject to a probationary period ESEP appointees typically serve a two year probationary period U.S. Citizenship is required Selective Service Registration is required for males born after 12/31/1959 This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes. Confidential Financial Disclosure Form required. IHS Selectees that will work in an IHS health care facility may be subject to Employee Health Policies related to Measles and Rubella, COVID-19, and seasonal influenza immunizations. Vaccine exemption requests may be available according to the National and/or Service Unit guidance. Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/. Work Schedule: Monday-Friday (8am-5pm) You will need to set up direct deposit so we can pay you. Background Investigation: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges. You may be subject to a credit check as a part of the background investigation process. Qualifications To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: GS-05: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower GS-04 level in the Federal service obtained in either the private or public sector performing the following @type of work and/or tasks: Assist patients with making appointments, interview patients to gather information, enter patient data into an electronic health record, assist patients in completing forms, review documents for accuracy, explain processes and policies to patients, initiate health records and admission forms. OR 4 years of education above the high school level. OR Combination of education and experience that when combined meet the minimum qualifications for this position. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement. Education This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Additional selection(s) of candidates may be possible within 240 days from the date the certificate of eligibles was issued for this announcement. This position is covered by a Bargaining Unit. This position has no promotion potential.
