Data Scientist, AppleCare Business Insights
Sunnyvale, California, United States
Support and Service
Summary
Posted: Jul 25, 2025
Role Number: 200614113
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.
The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
The AppleCare Business Decision Science team is seeking a Data Scientist who thrives on tackling challenges and finding creative solutions to stakeholder challenges.
The successful candidate will be a change maker and influencer partnering with internal stakeholder and IS&T teams to design, develop and drive adoption of relevant analytics and information delivery to support business situational awareness and decision making.
Description
This person will be a self-starter who is highly motivated and capable of working independently. At the same time, must be able to collaborate effectively with stakeholder teams across the globe. The role involves building end to end analytic solutions to meet business needs, delivering clear and actionable insights to stakeholders, and continuously seeking opportunities to improve the visibility and impact of analytics provided.
Minimum Qualifications
Bachelor degree in Data Analytics, Business Analytics, Mathematics, Computer Engineering/Science or related field.
Minimum 5-8 years of applicable experience as a data scientist or business analytics/intelligence professional
Experience of dataset generation and visualization using SQL and visualization platforms such as Tableau/ Power BI.
Proficiency in Python and data manipulation libraries.
Strong understanding of statistical modeling, machine learning algorithms, and evaluation metrics.
Strong communication skills and ability to distill information from large data sets and results into simple concepts and actionable insights for a variety of audiences.
Preferred Qualifications
Masters degree in Data Analytics, Business Analytics, Mathematics, Computer Engineering/Science or related field.
A strong passion for analytics with the ability to work closely with business teams, understand business requirements, and handle sophisticated projects related to data-driven initiatives.
Strong visualization skills using Tableau with a keen eye for design.
Can easily cut through ambiguity and can rapidly understand complex business processes and details.
Prioritizes workload, managing multiple and often competing tasks, and meets deadlines for a
variety of deliverables.
Excellent verbal and written communicator with the ability to tailor the message to the audience.
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $141,800 and $258,600, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more about Apple Benefits. (https://www.apple.com/careers/us/benefits.html)
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf) .
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf) .
Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.
Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf) .
Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .
Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .
Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
