Tech Supp Analyst I

BAE Systems • Reston, VA • 12h ago

Job Description

BAE Systems Cyber Security Products (CSP) group is looking for a motivated junior IT professional to join our support engineering team in Reston, Virginia. Our support engineering team provides support to CSP sales managers and customers in requirements capture, architecture recommendations, CDS implementation, training, and post-sales support. At CSP you will learn how to interpret the National Cross Domain Strategy & Management Office (NCDSMO) Raise-the-Bar (RTB) requirements for CDS development and deployment. CSP support engineers interact not only with government leadership at NCDSMO, but also with government customers (military and civilian), defense contractors, other CDS firms, and the internal developers of our products both domestically and abroad. Support engineers provide customer support both from the home office and at the customer sites. This position does require travel to both US and international locations.

In this job, you will:

Provide pre- and post-sales support of BAE SYSTEMS CDS products.

Perform professional technical work that requires in-depth knowledge and diversified application of NCDSMO RTB requirements.

Generate technical documentation (e.g., Word, Excel, PowerPoint, and Visio) of proposed and as-built CDS implementations.

Provide on-site as well as remote assistance to CSP customers on the implementation, management, and operation of BAE SYSTEMS CDS products.

Work closely with the sales managers, support engineering, testing, and development teams.

Apply critical thinking skills to discern technical security requirements delivered from non-technical and/or non-security focused professionals.

Required Education, Experience, & Skills

A bachelor s degree in computer science, Cybersecurity, Information Technology, or similar.

4 years IT support in Linux/UNIX environments with technical certification can be substituted for degree requirements.

Problem solving and critical thinking skills.

Pay Information

Full-Time Salary Range: $63653 - $108210

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other @types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

Tech Supp Analyst I

114711BR

EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression

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