Sales Representative

Aston Carter • Philadelphia, PA • 1d ago

Job Title: Customer Service Administrative AssistantJob Description

We are seeking a dedicated Customer Service Administrative Assistant who will play a pivotal role in guiding customers from their initial inquiries through to the point of sale. You will be highly engaged in the sales process, ensuring customer satisfaction and contributing to the dealership's success.

Responsibilities

Respond to customer inquiries regarding new and pre-owned vehicle inventory via telephone and internet.

Answer customer emails and responses daily.

Promptly address incoming sales calls and customer inquiries.

Determine vehicle needs by asking questions and listening to customer requirements.

Recommend alternate vehicle choices when necessary.

Stay updated on new products, features, and accessories, and suggest these to customers.

Make daily follow-up calls to customers according to a predetermined work plan.

Maintain a follow-up system to encourage repeat and referral business.

Develop and consistently implement a prospect development system.

Set appointments with prospects to visit the showroom or meet at a location of their choice.

Meet with prospects during appointment times to review vehicle choices and features, work through the sales process, and finalize purchases and paperwork.

Establish, implement, and maintain personal income goals aligned with dealership productivity standards.

Occasionally move vehicles from the lot to the front of the store for test drives and accompany customers on test drives.

Essential Skills

2+ years of face-to-face customer service experience, preferably within the retail or restaurant industry.

Proficiency in Microsoft Office.

Professional demeanor with the ability to communicate effectively via email, telephone, and in person.

Comfortable with data entry tasks, recording customer information in the customer service database.

Additional Skills & Qualifications

Ability to answer incoming customer inquiries via phone and email.

Collaborate with management teams to stay updated on new products, services, and policies.

Engage with clients in a friendly and professional manner while actively listening to their concerns.

Work Environment

This position is located at the dealership in South Philadelphia, where you will have your own cubicle equipped with a phone and computer setup. You will be part of a team of approximately five sales representatives and sales managers. The dress code is business casual. The work schedule is as follows: Monday (9am - 7pm), Tuesday (9am - 3pm), Wednesday (9am - 7pm), Thursday (9am - 3pm), Friday off or as arranged with the team, Saturday (9am - 5pm), Sunday off. You will have one day off during the week, which can be coordinated during the interview process.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Philadelphia,PA.

Application Deadline

This position is anticipated to close on Jul 28, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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