Markets Support Analyst
Charlotte, North Carolina
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Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for providing operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business through the lifecycle of a trade. Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems and providing operational support to internal partners. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies.
Line of Business Description:
This job is responsible for providing operational support for across Fixed Income and Equity products for the Global Markets business throughout the lifecycle of a trade, with a global focus to provide timely issuance and execution. Analyst will work with the team to drive high performance in the Charlotte OTC Derivatives Confirmations team. The associate will need to liaise with Trading/Sales, Legal and other operational teams as well as external clients and understand the flow of trade confirmations from trade booking to drafting the document, and once drafted and sent to clients the chasing functionality of the team to contact our priority clients for timely execution of the confirmations. Our team is required to ensure adherence to regulatory and internal risk targets. This is an excellent opportunity for a highly motivated individual to be part of a function that has focus from senior Business and Operations management. Analyst will be able to apply critical thinking and a driven mindset to ensure that confirmations are drafted and executed in a timely fashion. This role offers a high level of visibility as you will work with several other internal teams to provide seamless delivery and support to a range of stakeholders. This role is with the established team in Charlotte, but there is also a global presence in EMEA, Singapore, Gurguram, and Hyderabad. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies.
Responsibilities:
Performs set-up and maintenance of core data across client, account, instrument, and agreement data, and oversees data quality within key data platforms
Ensures transactions are completed in an accurate and timely manner
Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management
Conducts daily monitoring of client trading activity across multiple markets, servicing clients' needs
Completes accurate, timely clearing and settlement of trades with internal and external counterparties, including reconciliation management and governance of trade fails and breaks
Performs tasks accurately during high volume periods in a team environment
Identifies and flags potential risks in a timely manner
Required Qualifications:
Performs tasks effectively and efficiently during high volume periods and tight deadlines in a team environment
Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
Improves and simplifies the client experience, reducing manual touchpoints
Supports the implementation of new processes to improve the overall business operating model
Identifies and flags potential risks in a timely manner
Desired Qualifications:
Logical approach to problem solving and a hunger for process improvement
Excellent attention to detail and accuracy
Good sense of judgement, knows when to escalate and how to manage senior management expectations
Thrives in a team based environment working toward common goals
Skills:
Collaboration
Customer and Client Focus
Oral Communications
Prioritization
Active Listening
Adaptability
Business Acumen
Client Management
Data Collection and Entry
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
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Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
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Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
