Marketing Communications Consultant - Remote

UnitedHealth Group • Eden Prairie, MN • 1d ago

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

As a Marketing Communications Consultant within the Pharmacy Benefits Management (PBM) business, you will serve as a strategic communications partner supporting client-facing initiatives that elevate engagement and promote growth and retention. This role requires a deep understanding of the PBM landscape, the ability to translate complex pharmacy and healthcare concepts into clear, persuasive messaging, and the agility to operate across a highly matrixed organization.

Primary Responsibilities:

Client-Facing Communications: Develop and deliver high-impact communications that support PBM client management, address client issues, and provide guidance and insights for strategic initiatives and regulatory changes. This includes developing messaging for client facing materials, executive briefings, product launches, state and federal regulatory updates, and operational communications

Strategic Messaging & Positioning: Collaborate with product, sales, and client management teams to shape narratives that reinforce our value proposition and market leadership. Ensure messaging is consistent, clear, and aligned across all client-facing channels

Cross-Functional Collaboration: Engage with stakeholders across marketing, product, analytics, legal, network, finance, and operations to gather insights, align messaging, and ensure timely delivery of communications. Act as a facilitator across teams to streamline communication workflows

Content Development: Write, edit, and manage a wide range of content formats including presentations, talking points, FAQs, publications, playbooks, and digital assets. Tailor content to diverse audiences including clients, internal teams, and executive leadership

Program Enablement: Drive communications strategies that support enterprise-wide initiatives such as PBM modernization, state and federal regulatory changes, client experience transformation, and rebate transparency to build awareness and engagement and promote adoption.

Project Management: Lead and coordinate communication workstreams to ensure alignment with business priorities and timelines. Manage intake, prioritization, and execution of communication requests, and maintain visibility into project status, risks, and dependencies. Serve as a central point of contact for tracking deliverables and facilitating team collaboration

Governance & Quality Assurance: Ensure all communications adhere to brand, legal, and compliance standards. Maintain version control and documentation practices to support audit readiness

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

5+ years of experience in marketing communications

2+ years of experience in the PBM/healthcare industry with a solid understanding of operations, terminology, and client dynamics

Proven ability to manage multiple projects in a fast-paced, matrixed environment

Solid demonstrated project management skills, including development and management of workplans

Proven exceptional writing, editing, and storytelling skills

Solid demonstrated interpersonal and stakeholder management capabilities

Preferred Qualifications:

5+ years of experience in pharmacy benefits, healthcare or regulated industries

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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