Information Technology Specialist

Metis Technology Solutions, Inc • Greenbelt, MD • 1d ago

POSITION SUMMARY:

The Information Technology Specialist - Level I is responsible for supporting the configuration, management, and troubleshooting of network systems, performing integration testing with aircraft systems, and maintaining accurate documentation for existing systems and updates supporting NASA operations. This role supports the SENSE (System-wide Engineering, Support, and Enhancement) contract for NASA as a subcontractor to the SENSE prime contractor with primary location at Goddard Space Center. The role requires foundational technical skills, attention to detail, and the ability to work collaboratively in a dynamic, mission-critical environment.

MAJOR JOB ACTIVITIES:

Software development and Test. Provide support in software development and testing of special test equipment and test fixtures as required.

Documentation : Maintain accurate and up-to-date documentation of existing software applications and test procedures as required. Perform documentation updates for system changes and red-line modifications to meet SENSE contract requirements.

Troubleshooting : Diagnose and resolve application-related issues promptly to minimize downtime and ensure operational continuity for NASA-related systems.

Integration Testing : Schedule and conduct integration testing with aircraft systems to verify compatibility and functionality of IT systems in operational environments as part of the SENSE contract.

Collaboration : Work closely with team members, the SENSE prime contractor, and NASA personnel to support IT-related needs and ensure seamless integration of systems.

Compliance : Adhere to organizational policies, NASA standards, industry regulations, and security protocols in all IT-related activities under the SENSE contract.

Supports senior engineers in analyzing test issues, testing and with the installation of equipment

May train and be assisted by lower level technicians

Complete all required contract required training

MINIMUM QUALIFICATIONS:

Education: Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent combination of education and experience.

Experience: 0-2 years of experience in IT support, network configuration, or a related role. Entry-level candidates with relevant training or certifications are encouraged to apply.

Technical Skills:

Familiarity with software development principles and software testing, network configuration, management, and troubleshooting (e.g., TCP/IP, DNS, DHCP, VPN).

Proficient in C#, Javascript, HTML

Experience with documentation tools (e.g., Microsoft Office, Visio, or similar).

Knowledge of integration testing processes,.

Certifications (preferred but not required):

CompTIA IT Fundamentals (ITF), or equivalent.

Cisco Certified Technician (CCT) or entry-level Cisco certifications.

Soft Skills:

Strong problem-solving and analytical skills.

Excellent attention to detail and organizational skills.

Effective communication skills, both verbal and written, for collaboration with NASA and SENSE prime contractor teams.

Ability to work independently and as part of a team.

Some Travel is expected between Houston,Tx and Greenbelt, Md

Location: Greenbelt, MD

EEOE, including disability/vets

Must be a U.S. Citizen

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