Job Summary
Under the direction of management and physician leadership, performs and oversees functions related to the clinical activities including, but not limited to: maintains patient flow by assisting and promoting the delivery of primary and preventative health care, performs technical procedures, lab protocols and clinically oriented activities under physician/provider direction. The Medical Assistant II will assist management in achieving office efficiencies in accordance with stated policies/procedures to ensure efficient operations with a focus on supporting physicians, clinic staff and management which embodies the "Service First" philosophy to promote customer satisfaction.
Essential Functions
Acts as an assistant to the physician/provider by providing primary healthcare and patient care management.
Collaborates work efforts with the clerical staff to optimize operations and patient flow.
Interacts with outside healthcare facilities and agencies involving patient care and insurance.
Maintains updated competencies, demonstrating ability to speak to leadership and accreditation bodies about process and workflow.
Perform front office duties to provide coverage as needed.
Provide coverage in other departments or locations as needed.
Demonstrates excellent customer services skills and supports the model of patient and family centered care.
Performs and is formally assigned one of the additional responsibilities as part of their primary duties, which should be at least 20% or more of dedicated time: Primary Care gaps in care identification, outreach, and chart preparation Residency clinic role High level disinfection Designated new hire preceptor Role in practice participating in or leading special programs/grants (i.e. CPC Plus, SIM, Vaccine for Child Program, process improvement, service excellence ambassador) Care management (PDCMs) Qualified language interpreter Super User for EPIC or specific competency Advanced provider support - assisting with complex procedures and/or infusion/chemo scheduling. Multi-site/flexible float pool assignment
Qualifications
Required High School Diploma or equivalent
Required Completion of an accredited MA program, including a clinical rotation, or equivalent experience. Certifications listed below are effective April 7, 2025. Team members may have other certifications and hire dates before April 7, 2025.
6 months of relevant experience Six (6) months MA work experience or a completed Beaumont MA internship is required. Required
2 years of relevant experience 2-3 years of MA experience. Preferred
CRT-Basic Life Support (BLS) - AHA American Heart Association Upon Hire required Or
CRT-Basic Life Support (BLS) - ARC American Red Cross Upon Hire required
CRT-At least one License and/or Certification in area of specialty - UNKNOWN Unknown 90 Days required
CRT-Medical Assistant, Certified (CMA) - AAMA American Association of Medical Assistants preferred Or
CRT-Medical Assistant, Registered (RMA) - AMT American Medical Technologists preferred Or
CRT-Medical Assistant, Certified (NCMA) - NCCT National Center for Competency Testing preferred Or
CRT-Medical Assistant, Certified (CCMA) - NHA National Healthcareer Association preferred Or
LIC-License Practical Nursing (LPN) - STATE_MI State of Michigan preferred
Physical Demands
Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 25 lbs
Waist to Waist > 5 lbs: Seldom up to 5 lbs
Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
Waist to Overhead > 5 lbs: Seldom up to 5 lbs
Bilateral Carry > 5 lbs: Seldom up to 25 lbs
Unilateral Carry > 5 lbs: Seldom up to 10 lbs
Pushing Force > 5 lbs: Seldom up to 20 lbs
Pulling Force > 5 lbs: Seldom up to 15 lbs
Sitting: Frequently
Standing: Frequently
Walking: Frequently
Forward Bend - Standing: Seldom
Forward Bend - Sitting: Seldom
Trunk Rotation - Standing: Seldom
Trunk Rotation - Sitting: Seldom
Reach - Above Shoulder: Seldom
Reach - at Shoulder or Below: Seldom
Handling: Occasionally
Forceful Grip > 5 lbs: Seldom
Forceful Pinch > 2 lbs: Seldom
Finger/Hand Dexterity: Frequently
How Corewell Health cares for you
Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here (https://careers.corewellhealth.org/us/en/benefits-new) .
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance, pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment @type and status
Primary Location
SITE - Grosse Pointe Hospital - 468 Cadieux - Grosse Pointe
Department Name
Pain Management - Grosse Pointe
Employment Type
Part time
Shift
Day (United States of America)
Weekly Scheduled Hours
20
Hours of Work
7 a.m. - 3:30 p.m.
Days Worked
Monday to Friday
Weekend Frequency
N/A
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
