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Supervisor, Manufacturing Quality Assurance

Herbalife • Winston-Salem, NC • 1w ago

Position Type: Regular Full-Time

External ID: 17341

Location: Winston-Salem, NC, United States

Date Posted: Jul 21, 2025

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Overview

The MQA Supervisor is responsible for supervision and coordination of all daily Manufacturing Quality Assurance

inspection activities related to batch production. The Supervisor is responsible for leading, coaching and developing MQA

staff and assisting them with documenting and responding to any quality-related issues that occur on the production floor.

Lead, supervise and prioritize the work of MQA Technicians.

Assist management with providing direction, task assignment, SOP and cGMP training and guidance, on the

job training, and development to co-workers.

Ensure GMP procedures and documentation are in place for all quality-related batch production activities and

requirements.

Ensure all MQA Tech activities are being performed completely and accurately.

Provide and develop training for MQA Techs and all respective support departments personnel as needed

(new hire, OTJ).

Develop, implement and continuously improve the training program for MQA Techs.

Create, maintain and implement official quality standards for all pre-batch, in-process and post-batch

inspections (e.g., quality guides for label placement, torque specifications, lot code printing, etc.)

Ensure all nonconformances (production-related defects) reported by Distribution Centers are appropriately

investigated.

Collaborate with Production Supervisors to identify and implement corrective and preventive actions

Train MQA staff on the appropriate use of AQL sampling plans

Encourage and facilitate communication and collaboration between MQA and other groups (e.g., Production,

Engineering, Maintenance, Validation, QC, etc.)

Performs other related duties as assigned by management.

Interdepartmental Liaison for resolution of business needs.

Tracks and Audits CAPA resolutions for completeness, Effectiveness

Works cross functionally with Doc Control for the timely resolution of issues that may hold up release of

product.

SUPERVISORY RESPONSIBILITIES:

MQA Technicians

Qualifications

REQUIRED QUALIFICATIONS:

Skills

Attention to detail

Good interpersonal and communication skills

Ability to communicate effectively verbally and in written English

Computer literacy, with solid PC and software experience

Ability to lift a minimum of 30 lbs.

Strong ability to work independently and as a team member under the pressure of manufacturing

Critical Thinking and problem solving

Risk Analysis

Education:

High-school diploma (or equivalent)

PREFERRED QUALIFICATIONS:

2- or 4-year college degree

2 years of experience supervising or leading staff

ASQ Certification as Certified Quality Inspector (CQI)

PCQI or HACCP Certification

5 years of experience with food, supplement, or pharmaceutical manufacturing, particularly roles involved

with quality inspection or quality assurance

Knowledge and understanding of GMP quality systems

Knowledge of the developing, reviewing, and revising SOP's

At Herbalife, we value doing what's right. We are proud to be an equal opportunity employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected characteristic. We value diversity, strive for inclusivity, and believe the differences among our teammates is a key contributor to Herbalife's ongoing success.

Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D; Short-Term and Long-Term Disability and an Employee Assistance Program (EAP).

Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email your request to

talentacquisition@herbalife.com

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