VP, Sales Operations

Medidata Solutions, Inc. • Iselin, NJ • 1d ago

Location: HybridMedidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy.About our Company:Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at www.medidata.com.About the Team:The Vice President, Sales Operations (VP SalesOps) directs Medidata's sales operations effectiveness and manages functions essential to the sales force productivity. These include opportunity management, Configure-Price-Quote (CPQ) process and systems, sales metrics, reporting & analytics, operations optimization, sales programs and Go-To-Market (GTM) initiatives implementation, sales technology and tools, and recruiting and selection of sales operations talent. The VP SalesOps is responsible for the effectiveness of the sales operations team, reporting to the Senior Vice President, Revenue Operations (SVP RevOps).Responsibilities: Manages high-daily transactional volumes and end-to-end Sales Operations function Leads large, decentralized, and global team of operators to ensure all quoting, sales orders, change orders, and contracting processes are managed with pace and accuracy Provides high-level of expertise in Salesforce.com CPQ and Revenue Cloud offerings capabilities Champions the implementation of various Artificial Intelligence technologies (e.g., GenAI, Natural Language Processing, Robotic Process Automation) to drive automation and productivity gains Establishes high levels of quality, accuracy, and process consistency in opportunity management and pipeline hygiene Provides leadership to the sales operations team, and counsel to the SVP RevOps, in implementing operational and continuous improvement objectives in alignment with Medidata's business goals and, more broadly, the Life Sciences Engagement go-to-market function at Dassault Systemes Partners with senior sales leadership to identify opportunities for sales process improvement Facilitates successful implementation of new sales programs and initiatives by ensuring well-defined, efficient sales operations, process/system infrastructure, and sales enablement programs are in place for launch Fosters an organization focused on innovation, process streamlining, and continuous improvement Recommends changes and enhancements to the company GTM Technology stack (e.g., SFDC, DocuSign, CRMA, Tableau, etc.) Responsible for the optimal global deployment of sales operations personnel. Drive a culture focused on performance, accountability, rigor, and responsiveness Ensures sales reports and other operational insights are provided to the SVP RevOps and Sales Leadership. Develops new reporting tools as needed Establishes a sales operations training plan focused on developing and reinforcing cross-product and cross-process training across the Sales Operations team Works closely with Accounting, Finance, and Legal to establish sales operations rules, policies, and procedures (e.g., bookings, terminations/cancellations, etc.) Directs and supports the consistent implementation of company initiativesQUALIFICATIONS Four-year college degree from an accredited institution Master's in Business Administration (MBA) or equivalent preferred Minimum 10 years of Sales Operations experience in a business-to-business sales environment, cloud-based/SaaS preferred Minimum 5 years in a senior management role Exp

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