Operations Coordinator/Data Entry Analyst (Entry/Junior Level ONLY)

TEKsystems • Dublin, OH • 23h ago

Description

This role involves timely and high-quality completion of tickets through various administrative tasks. Clear and proactive communication with case workers and all involved parties is essential, demonstrating trust, credibility and support ensuring tasks are completed effectively.

Position Responsibilities

Performs a range of administrative tasks to complete tickets, including but not limited to entering, reviewing, processing, uploading and maintaining documentation in state systems, ensuring accuracy and compliance of all requests.

Assists with form completion and collects necessary signatures.

Electronically delivers documents and items to appropriate parties or systems based on requests.

Prepares reports, letters, and emails as needed, while monitoring email, text, and phone communications to ensure professional, timely and accurate responses.

Communicates timely and professionally from beginning to end of ticket request to all parties involved

Proactively communicates to workers to encourage submission of tickets and ongoing relationship to support work

Documents work on each ticket clearly and frequently.

Resolves tickets in a timely manner based on priority.

Allocates 25% of time to specialist ticket @types, such as case research, placement assistance, and supervision support.

Maintain and update internal documentation to ensure accuracy and accessibility for other team members.

Ensures client and case confidentiality.

Promotes and fosters an environment and culture of inclusion and equity.

Performs other job-related duties as assigned.

Required Competencies

Skills and Abilities

o Efficiently manage time with a sense of urgency; strong organizational skills and attention to detail.

o Demonstrate self-motivation and resourcefulness, with the ability to multitask and adapt quickly to changing environments.

o Proficiency with computer equipment, including MS office applications and Microsoft Teams

Core Competencies:

o Demonstrates ability to take action and follow through on issue resolution.

o Foster a collaborative work environment.

o Strong written and verbal communication skills; ability to communicate concisely and professionally with the intended audience.

Interpersonal Skills

o Maintain confidentiality and handle sensitive information discreetly; build positive relationships with team members and clients from various backgrounds.

Work Environment

o Willingness and ability to travel occasionally.

o Must be able to sit or stand for extended periods.

Pay and Benefits

The pay range for this position is $19.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Dublin,OH.

Application Deadline

This position is anticipated to close on Aug 4, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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