Operations Admin I-1

FedEx Trade Networks • Rosemount, MN • 1w ago

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer's first line of contact for a variety of issues. Essential Functions Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone. Reviews, researches and/or enters data in various systems to support respective functional area. Compiles data and provides various regular and adhoc reports to management for review and determination. Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues. Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review. Responsible for records management tasks such as maintenance, destruction and inventory In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below: Additional Quality Assurance/Loss Prevention essential functions. Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer. Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day. Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy. Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review. Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management Additional Linehaul essential functions. Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager. Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files. Verifies timely log entry into system. Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues. Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review. Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution. Performs other duties as assigned. Minimum Education High School Diploma or GED required Minimum Experience Previous clerical or customer service experience preferred Knowledge Skills and Abilities General business skills such as typing; data entry and review; and use of phone, copier, and fax Software skills, including use of Microsoft Office software and web-based applications Customer service skills necessary to effectively and professionally respond to requests Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals Job Conditions Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: $17.20 - $26.67 /hr Additional Details: Part Time / Sun-Thurs 6:00pm-12:00am / Hours may vary depending on business needs. Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com. Applicants have rights under Federal Employment Laws: Know Your Rights Pay Transparency Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-Verify Notice (bilingual) Right to Work Notice (English) / (Spanish) EOE, including disability/VETs

Similar Jobs

Accounting Manager, Revenue and Reporting

WelbeHealth • Saint Paul, MN • 1h ago

Finance, Accounting & Banking

At WelbeHealth, we serve our communities' most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. These core values and our participant-focus lead the way no matter what. The Account...

1h ago

Go to Apply

Marketing Operations Manager

HHAeXchange • Bloomington, MN • 1h ago

Management & Administrative

HHAeXchange is searching for a Marketing Operations Manager to join our team. This person will report to the Director, Growth Marketing and will own our Marketing tech stack. You will spend most of your time supporting o...

1h ago

Go to Apply

Manager, Channel Marketing

HEARTH & HOME TECHNOLOGIES INC • Lakeville, MN • 1h ago

Management & Administrative

Description Position at Hearth & Home Technologies, LLC Every professional wants to work for an industry leader. Now is your chance as Hearth & Home Technologies is hiring a Channel Marketing Manager in Lakeville...

1h ago

Go to Apply

Marketing Sr Project Manager

Thomson Reuters Holdings Inc. • Eagan, MN • 1h ago

Management & Administrative

Summary of the Role We are seeking an experienced Senior Project Manager to lead strategic marketing technology initiatives and drive cross-functional collaboration within our Demand Generation - Analytics, Insights, and...

1h ago

Go to Apply

Full Stack Marketer

Stride, Inc. • Saint Paul, MN • 2h ago

IT & Engineering

Job Description SUMMARY: Tallo is seeking a Full Stack Marketer to help drive our marketing efforts from strategy to execution. In this role, you'll be working with our team in developing campaigns, guiding content creat...

2h ago

Go to Apply

Field Marketing Manager

Humana • Saint Paul, MN • 2h ago

Management & Administrative

Become a part of our caring community and help us put health first The Field Marketing Manager is responsible for leading and managing a high-performing team focused on driving community engagement, supporting agent succ...

2h ago

Go to Apply

Food & Beverage Manager - Kyndred Hearth

Omni Hotels • Eagan, MN • 2h ago

Hospital & Medical

Overview A substantial part of the 200-acre Viking Lakes mixed-use development, this destination is home to the Minnesota Vikings headquarters, Twin Cities Orthopedics Performance Center and TCO Stadium. The location is...

2h ago

Go to Apply

Spa Front Desk Agent

Omni Hotels • Eagan, MN • 2h ago

Retail & Hospitality

Location A substantial part of the 200-acre Viking Lakes mixed-use development, this destination is home to the Minnesota Vikings headquarters, Twin Cities Orthopedics Performance Center and TCO Stadium. The location is...

2h ago

Go to Apply

Finance Analyst (Remote)

CBRE • Saint Paul, MN • 3h ago

Finance, Accounting & Banking

Finance Analyst (Remote) Job ID 231422 Posted 31-Jul-2025 Service line GWS Segment Role @type Full-time Areas of Interest Accounting/Finance Location(s) Remote - US - Remote - US - United States of America About the role...

3h ago

Go to Apply

Construction Materials Lab Technician - entry-level(Night Shift)

Braun Intertec • Bloomington, MN • 3h ago

Trucking & Construction

Braun Intertec is seeking an Entry-Level Materials Laboratory Testing Technician to join our Bloomington, MN office. The primary responsibility of the position is to receive and prepare concrete, soil, and aggregate spec...

3h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.