Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Project Management - Advisor II
About your role:
As a Senior Program Manager, you have the opportunity to add value and grow your skills for large cross-functional global software development programs. You will be joining our growing Digital Solutions business unit that provides online banking and mobile financial services applications for over 2,300 financial institutions and provides services to millions of customers. This role is accountable for all aspects of the management and oversight of the XD 2.0 Program and provides a single point of contact for the overarching program. You will be responsible for running very large programs consisting of 250+ people across multiple continents and countries, with a mixture of full-time and contract resources to coordinate delivery of XD 2.0.
What you'll do :
Plan and supervise activities for the XD 2.0 program.
Oversee the development and management of program expectations ensuring all applicable functional areas in Fiserv are engaged on the project
Initiate and lead project planning activities such as Scope Definition and Management, Risk Management, Communication Management, etc.
Create and maintain a project schedule for each project by identifying and monitoring: overall project timeline, project milestones, tasks, resources, ETAs, task dependencies, and critical paths
Control and track project performance, time allocations, cost, and quality by constantly evaluating project progress and conducting regular team status meetings
Coordinate with other project managers and organizational entities to identify and monitor issues, impacts and dependencies
Coordinate meetings, as needed, to initiate working sessions, resolve project issues, etc.
Promote continuous improvement by conducting, documenting, and communicating lessons learned
Provide status on progress of projects
Ensure audit compliance
Display strong understanding of the organization's business strategies and apply knowledge to all project activities
Build relationships with all functional areas and manage stakeholder expectations
Utilize applicable Agile industry best practices and Fiserv standards for project, program and portfolio management
Experience you'll need to have:
5 years of program management experience with all phases in the full SDLC for multiple projects and programs in a portfolio
Information technology program experience at scale, including software development, transitioning to public cloud with high security governance, over 100 globally distributed employees and third-party people, with total costs in the $10 million to $30 million range
Experience working for a global enterprise with cross-functional teams distributed across multiple/international locations
Ability to communicate effectively in a collaborative and self-directed manner with project and program team members/stakeholders in developing and maintaining appropriate project and program artifacts (e.g. dashboards, status report, stakeholder register, communication plan).
Ability to quickly establish and maintain relationships with diverse set of stakeholders to ensure valid vision and ability to deliver value consistent with the vision and business strategy this project or program is a part of.
Ability to facilitate daily program meetings, workshops, and troubleshooting sessions with cross-functional teams along with overcoming multiple obstacles simultaneously.
Bachelor's degree from an accredited university or equivalent work experience in lieu of degree.
Experience that would be great to have:
Financial services industry experience - adhering to compliance and governance requirements
PMP and PgMP or equivalent certification
How you'll work:
Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech; this role is on-site Monday through Friday
This role requires use of a computer and audio equipment
Sponsorship:
In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future
Salary Range
$88,500.00 - $158,100.00
These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
