Customer Service Representative

Robert Half • Zellwood, FL • 1w ago

Description We are looking for a dedicated Customer Service Representative to join our team in Zellwood, Florida. This Contract-to-permanent position is ideal for someone who thrives in a fast-paced environment and enjoys problem-solving while delivering exceptional service to customers. The role requires strong communication skills and the ability to multitask effectively while managing orders and coordinating logistics.

Responsibilities:

Process incoming orders accurately and efficiently, ensuring customer satisfaction.

Coordinate with plant staff, shipping teams, and third-party logistics providers to meet delivery timelines.

Handle customer inquiries and resolve issues related to production schedules and shipment dates.

Manage invoicing tasks, including processing up to 620 invoices a month.

Communicate effectively with repeat customers, building strong relationships and ensuring their needs are met.

Edit and maintain sales reports and other business documents using Microsoft Excel, Word, and Outlook.

Collaborate with internal teams to address production issues and ensure smooth operations.

Perform data entry and document conversions with attention to detail.

Adapt to a high-pressure work environment while maintaining professionalism and teamwork.

Support sales coordination efforts to drive repeat business. Requirements - Proven experience in customer service or sales coordination roles.

Proficiency in Microsoft Excel, Word, and Outlook for document editing and data entry.

Strong problem-solving skills and ability to manage high-stress situations.

Excellent communication skills, both written and verbal, for effective customer and team interactions.

Ability to handle a high volume of orders and invoices with accuracy.

Familiarity with order entry processes and logistics coordination.

Flexible with work hours to meet business needs.

Collaborative mindset and ability to work well with others in a team environment. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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