Cloud Sales Operations Program Manager

Netapp • North Carolina, North Carolina • 1w ago

Job Summary

The NetApp Sales Operations Manager for the Cloud Customer Success business, you will play a crucial role in supporting the Cloud Customer Success sales team's efforts to maximize revenue and efficiency. You will collaborate with sales leadership, finance, marketing, and other cross-functional teams to optimize sales processes, implement sales strategies, and provide data-driven insights to enhance performance.

Job Requirements

Key Responsibilities

Sales Process Management: Work closely with the Cloud Customer Success sales team to refine and improve sales processes, including lead management, pipeline tracking, and sales forecasting. Data Analysis: Gather, analyze, and interpret sales data to identify trends, opportunities, and potential bottlenecks, providing actionable insights to sales leadership. Sales Strategy Support: Assist in the development and execution of sales strategies to achieve revenue targets and market penetration goals. CRM Management: Oversee the CRM system, ensuring accurate and up-to-date data entry by the sales team and generating reports to measure performance. Sales Performance Metrics: Establish and monitor key performance indicators (KPIs) to measure the sales team's effectiveness and efficiency. Sales Training and Onboarding: Assist in training new sales team members on sales processes, product knowledge, and CRM usage. Sales Forecasting: Collaborate with finance and sales leadership to create accurate sales forecasts for budgeting and planning purposes. Process Optimization: Continuously identify areas for process improvement and efficiency, implementing solutions to streamline workflows. Sales Collateral and Materials: Support the sales team by creating and updating sales collateral, presentations, and other materials. Cross-Functional Collaboration: Collaborate with marketing, finance, and product teams to ensure alignment and effective communication throughout the organization.

Qualifications

Education: Bachelor's degree in Business Administration, Marketing, Sales, Finance or a related field. Technical Proficiency: Familiarity with cloud storage solutions and basic knowledge of CRM systems (e.g., Salesforce). Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret data and generate meaningful insights. Communication: Excellent verbal and written communication skills to interact with various stakeholders effectively. Organization: Highly organized, detail-oriented, and able to manage multiple tasks simultaneously. Team Player: Demonstrated ability to work collaboratively in a team-oriented environment. Proactive Attitude: Self-motivated and eager to take initiative and ownership of responsibilities. Adaptability: Willingness to adapt and thrive in a fast-paced, dynamic environment. Sales Passion: An interest in sales and the drive to contribute to the growth of the cloud storage sales business.

Compensation:

The target salary range for this position is 158,100 - 234,300 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

130935

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family.

We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.

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