Market Grille Clerk

Hy-Vee Food Stores • Mason City, IA • 1w ago

Additional Considerations (if any):

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Market Grille Clerk

Department: Market Grille

FLSA: Non-Exempt

General Function:

Provides prompt, efficient and friendly customer service. Reviews and fills customer orders for the day. Handles food in a safe manner and ensures the work area is always clean and neat.

Core Competencies

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Food Service Director; Market Grille Department Manager; Assistant Market Grille Department Manager; Service Managers

Positions that Report to you: None

Primary Duties and Responsibilities:

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

Makes an effort to learn customers' names and to address them by name whenever possible.

Assists customers by: (examples include)

escorting them to the products for which they're looking

securing products that are out of reach

loading or unloading heavy items

making note of and passing along customer suggestions or requests

performing other tasks in every way possible to enhance the shopping experience.

Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.

Takes customer orders at the Market Grille counter.

Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

Reviews orders for the day.

Handles food in a safe manner and ensures the work area is always clean and neat.

Reviews the status and appearance of the food for freshness.

Ensures that an adequate food supply is ready and on hand and develops or follows a production list.

Anticipates product needs for the department on a daily basis.

Prepares and replenishes product as necessary.

Pulls product from cooler/freezer to prepare for cooking.

Checks in product, puts product away, and may review invoices.

Runs the department registers and receives payment, makes change, etc., where applicable.

Removes trash in a timely manner.

Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

Adheres to company policies and individual store guidelines.

Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

Washes dishes as necessary.

Orders product and supplies as necessary.

Prices products for customers as necessary.

Delivers orders as needed.

Assists in other areas of store as needed.

Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics:

Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.

Ability to do simple addition and subtraction; copying figures, counting and recording.

Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Education and Experience:

No education requirement. Six months or less of similar or related work experience.

Physical Requirements:

Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects.

Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.

Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions:

The duties for this position are normally conducted in a store environment. There is significant pressure to meet deadlines and handle multiple priorities. There is exposure to noise, equipment movement hazards, cleaning chemicals/solvents, possible electrical shock and temperature extremes.

Equipment Used to Perform Job:

Standard tools and equipment used in a kitchen environment including disposal, trash compactor, slicer, Hobart machine, grill, fryer, dishwasher, register system, ovens, rotisserie, knives, label maker, and company vehicle.

Contacts:

Has daily contact with the general public and customers. Has contact with federal/state governmental or regulatory agencies regarding inspections.

Are you ready to smile, apply today.

Similar Jobs

Administrative Assistant

Reyes Holdings • Mason City, IA • 1w ago

Management & Administrative

Position Responsibilities:? The Operations Assistant performs general administrative tasks, including processing orders, producing and reconciling shipping, delivery, and service performance tracking Provide confidential...

1w ago

Go to Apply

Market Grille Cook

Hy-Vee Food Stores • Mason City, IA • 1d ago

Retail & Hospitality

Additional Considerations (if any): Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully e...

1d ago

Go to Apply

Registered Nurse (RN)

Care Initiatives • Manly, IA • 2d ago

Hospital & Medical

Manly Specialty Care , a 43-bed long-term care skilled nursing community located in Manly, IA, is now hiring! Registered Nurse (RN) - PRN / Per-Diem Charge Nurse Care Initiatives - Skilled Nursing & Rehabilitation -...

2d ago

Go to Apply

Charge Nurse - LPN

Care Initiatives • Manly, IA • 2d ago

Hospital & Medical

Manly Specialty Care , a 43-bed long-term care skilled nursing community located in Manly, IA, is now hiring! Licensed Practical Nurse (LPN) Location: Manly Specialty Care, Manly, IA Employment Type: PRN Make a Meaningfu...

2d ago

Go to Apply

Retail Merchandiser

Acosta Group • Mason City, IA • 5d ago

Retail & Hospitality

Job Posting CROSSMARK is seeking an energetic, creative individual to execute a variety of merchandise and product services at major retailers near you. Enjoy a part-time, flexible schedule while learning about your favo...

5d ago

Go to Apply

Unit Clerk - Medical Unit

Trinity Health • Mason City, IA • 1w ago

Hospital & Medical

Employment Type: Full time Shift: 12 Hour Day Shift Description: Position Purpose: The Unit Clerk performs receptionist and secretarial duties on the clinical unit. Serves as a communication liaison on the clinical unit....

1w ago

Go to Apply

Line Cook

Kinseth Hospitality Companies • Clear Lake, IA • 1w ago

Retail & Hospitality

What we offer: Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Prepares, s...

1w ago

Go to Apply

Supply Chain Technician - Full Time - Rotating Shifts

Trinity Health • Mason City, IA • 1w ago

IT & Engineering

Employment Type: Full time Shift: Rotating Shift Description: Purpose Performs essential base-level tasks and functions related to service fulfillment, disinfection & sanitation in patient facing, ancillary or back-o...

1w ago

Go to Apply

Construction Laborer

Aerotek • Mason City, IA • 1w ago

Trucking & Construction

Job Title: Construction Laborer Job Description As a Construction Laborer, you will assist in the setup and cleanup of construction sites, load and unload construction materials, tools, and equipment, and operate hand an...

1w ago

Go to Apply

Hotel Guest Service Rep

Kinseth Hospitality Companies • Clear Lake, IA • 2w ago

Retail & Hospitality

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.