The? Enablement & Operations (E&O) ?team?enables?the? Microsoft Customer and Partner Solutions (MCAPS) ?better?serve every person and organization's transformation and economic success. We do this by designing and managing the systems, tools, and strategies that drive commercial excellence?spanning compensation, performance insights, planning, skilling, and sales tools.?The? MCAPS ? E&O Revenue Operations team ? plays?an important role?in empowering every person in MCAPS to serve customers by activating and innovating Microsoft's commercial engine.??
As a Sales Planning Governance Lead on the MCAPS E&O Revenue Operations team, you'll help shape the future of Microsoft's commercial sales ecosystem. This Global team leads the transformation of our end-to-end sales planning processes and tools, improving efficiency, enabling AI-driven insights, and helping teams to allocate resources where they drive the most impact for our customers and Microsoft. This role will lead the development and oversight of governance frameworks that shape and support these planning processes by embedding structure, accountability, and cross-functional alignment. The successful candidate will ensure sales planning governance practices are consistently applied and continuously improved. They will drive clarity, and operational excellence by building strong operational rigor and fostering seamless coordination between teams.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
What You'll Do:
Planning Process Oversight & Governance
Establish, own and maintain governance frameworks to ensure consistency, accountability, and transparency across sales planning workstreams
Prioritize and manage governance requirements and processes balancing strategic goals with operational feasibility
Monitor adherence to compliance, data integrity, and process standards across business functions
Ensure global adherence to data governance and compliance standards across tools and processes.
Stakeholder Alignment & Organizational Enablement
Act as a central point of contact for stakeholders across Sales, RevOps, Finance and Field teams
Own and orchestrate governance forums driving stakeholder alignment, and actionable decision-making across initiatives
Synthesize feedback across the business and deliver insights to senior leadership for strategic decision-making
Support training, onboarding, and knowledge sharing efforts to build governance discipline and process clarity
Translate business needs into structured frameworks that drive alignment and clarity
Continuous Improvement & Change Leadership
Lead initiatives that simplify, streamline, or automate planning workflows
Define and manage change strategies that minimize disruption and foster successful adoption across teams
Contribute to planning cycles and roadmap development to align governance priorities with enterprise objectives
Evaluate existing operating models and provide recommendations for performance and scalability
Support the rollout of new governance initiatives, including change communications and stakeholder engagement
Participate in planning and roadmap discussions to align efforts with strategic priorities
Evaluate the effectiveness of current models and processes, identifying ways to optimize or prove/disprove current thinking within the organization
Cross-Functional Collaboration
Partner with adjacent teams (Sales Ops, Finance, Field) to ensure planning processes remain agile and responsive to evolving business demands
Champion cross-functional accountability and ensure planning efforts reflect collective business goals
Other
Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)
Qualifications
Required/minimum qualifications
Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 4+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field OR equivalent experience.
3+ years experience in in Near Term Strategy (1-2 years out), Management Consulting, or Finance.
Experience in data analysis, and designing governance frameworks that scale.
Experience managing multiple priorities in a matrixed environment.
Experience managing scope, prioritize initiatives, and deliver high-impact outcomes.
Preferred qualifications
Bachelor's Degree in Business, Finance, Economics, Computer Science, or related field AND 6+ years of marketing, strategy, sales, program management, project management, business planning, consulting, finance, economics, and/or partner organization experience OR equivalent experience.
Experience with Microsoft's MCAPS ecosystem and sales operations.
Sales Strategy Enablement IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until July 27, 2005.
MCAPSA
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
