Front Desk Host - Full Time

Hyatt • Cambridge, MD • 1w ago

Description:

You'll be the face of Hyatt as a Front Desk Associate. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.

What You'll Do:

Greet guest and complete the registration/check-in process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, and coding electronic keys,

Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted,

Ensure prompt delivery of final bills to guest.

Communication of hotel services and promotions.

Processing forms of payment.

Responding to guest inquires in a timely, friendly, and efficient manner.

**The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Why Chose Hyatt?

At Hyatt, your success matters. We offer:

Competitive Salary: $16.75/hour

Health Benefits: Medical, dental, and vision insurance starting after just 30 days

Perks & Discounts:

Free and discounted room nights

Friends & family rates at Hyatt properties

Discounts on food and beverage

Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)

Work-Life Balance: Paid time off, including new child leave

Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan

Growth Opportunities: Tuition reimbursement and robust training programs

Everyday Conveniences: Meal credit for employees

Join the award-winning team at Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina, a premier resort recognized for excellence in service, safety, and wellness. As part of a globally respected hospitality brand, you'll contribute to exceptional guest experiences within a culture rooted in care, collaboration, and innovation. Our recent accolades include the 2024 U.S. News Best Hotels Gold Badge, GBAC STAR Accreditation, TripAdvisor's Travelers' Choice Award, and recognition as a 2024 Healthiest Maryland Business - Standout.

Qualifications:

A true desire to satisfy the needs of others in a fast-paced environment.

Refined verbal and written communication skills.

Ability to stand for long periods of time.

Must be available to work flexible shifts including nights, weekends, and holidays.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Primary Location: US-MD-Cambridge

Organization: Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina

Pay Basis: Hourly

Job Level: Full-time

Job: Front Office

Req ID: CAM003193

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Hyatt

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