About Us:
We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.
How We Work:
At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact.
The Renewal Account Manager at Proofpoint is responsible for managing customer renewals, driving sales processes, and maintaining strong business relationships with clients. This role requires a self-motivated individual with strong sales acumen and the ability to coordinate resources effectively to meet customer needs and achieve revenue targets.
Responsibilities
Interact with customers and technical staff within the IT organization.
Drive the qualification, quoting, and Salesforce processes to close renewals.
Forecast daily, monthly, and quarterly sales accurately via Salesforce and Excel.
Meet or exceed customer renewal revenue quotas.
Works with speed/expediency.
Consistently staying at acceptable levels for renewal KPIs.
Maintains the confidence of renewal peers.
Maintains low late renewal balance.
Maintains regular cadence with internal stakeholders.
Effectively presents complex proposals to customer execs.
Proactively identify customer issues and work with the Proofpoint team to resolve them.
Gather and track information regarding customer implementation and support activity.
Maintain up-to-date knowledge of Proofpoint's competitive positioning in the marketplace.
Requirements
Self-starting, responsible, and highly motivated with sound sales experience.
Excellent business acumen blended with strong interpersonal and presentation skills.
Extensive understanding of the sales order booking process and negotiation skills.
Strong written and verbal communication skills to articulate Proofpoint's value.
Highly collaborative and relationship-oriented approach to work.
Extremely organized, detail-oriented, and process-oriented.
Ability to manage multiple tasks and resolve difficult issues using good judgment.
Ability to coordinate Proofpoint resources to execute complex sales strategies.
Working knowledge of Microsoft Office, especially Excel, and web conferencing tools.
Ability to effectively use Salesforce.com and other online tools.
Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us:
Competitive compensation
Comprehensive benefits
Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential.
Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.].
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities
Our Culture:
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application here https://www.proofpoint.com/us/company/careers . We can't wait to hear from you!
Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams.
We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.
Our BRAVE Values:
At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow.
We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact.
We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people.
Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together.
This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one.
Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there.
Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
