IMMEDIATE HIRE - Customer Service

Aston Carter • Manville, NJ • 1d ago

Job Title: STC AdvocateJob Description

The STC Advocate role offers a unique opportunity to be the face of our company. As our purchase process is entirely online, you will often be the first company representative our customers meet in person when they sell their vehicles to us. This role allows you to deliver exceptional customer experiences and go above and beyond to ensure satisfaction.

Pay: $16-$21

Responsibilities

Deliver a uniquely special experience to each customer, embodying the spirit of the company.

Accurately and efficiently complete customer paperwork and maintain thorough notes in our customer tracking system.

Prioritize safe driving and maintain a clean driving record in accordance with our Driver Qualification policy.

Assist other team members with various tasks as necessary.

Drive a company-owned car to approximately 6-8 appointments daily at customers' homes.

Greet customers, inspect the vehicle they are selling, complete paperwork on an iPad, and arrange for the car's pickup.

Proceed to the next appointment after completing each transaction.

Essential Skills

Customer service-oriented with a passion for creating memorable experiences.

Must have a valid Driver's License with a clean driving record for the past 5 years.

2+ years of customer-facing experience.

High School Diploma or equivalent.

Excellent communication skills and attention to detail.

Additional Skills & Qualifications

Sense of humor and passion for customer experience.

Goal-oriented, enthusiastic, and self-motivated.

Team player with an understanding of teamwork value.

Ability to meet deadlines and find solutions.

Willingness to work hard and be challenged in a fast-paced environment.

Ability to walk/stand and sustain physical activity for extended periods (8+ hours).

Must be able to read, write, speak, and understand English.

Work Environment

This is a temporary role for 6-8 weeks to assist with the busy season, with a small possibility of becoming permanent. The work involves both indoor and outdoor conditions, potentially exposing you to various weather conditions. Our company culture values excellent communication, brand ambassadorship, and the ability to multitask effectively. We offer a dynamic and fast-paced work environment with opportunities for personal and professional growth. While the pace is quick, we also enjoy leisure activities like ping pong and corn hole tournaments. Hours and pay rate will vary by location.

Pay and Benefits

The pay range for this position is $16.00 - $16.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Manville,NJ 08835.

Application Deadline

This position is anticipated to close on Jul 29, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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