Senior Customer Solutions Engineer

Westinghouse Electric Company • Cranberry Township, PA • 2d ago

Reference #: 25289 Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

As a Sr. Customer Solutions Engineer, you will lead your department and engineering teams in identifying products and services that provide our utility customers with solutions to their technical problems. You will define and offer customer solutions in plant reliability, maintenance optimization, component aging management, work management, and digital tools. Customer solutions will typically be medium-sized projects, and you will work with a small team (1-5 team members) to develop the required offers.

You will report to the Manager of Plant Reliability and Work Management and will be located at our Cranberry Township, PA location. This is a mobile position that will be on site 1-2 days per week. Key Responsibilities:

Demonstrate product knowledge of the offerings within the Digital Optimization Solutions product line, including:

Plant Reliability Optimization

Preventive Maintenance Optimization and Condition Monitoring

Component Aging Management Programs for Nuclear Power Plant License Renewals

Digital SaaS products for Equipment Reliability, Work Packages, and Procedures

Analyze request for quote (RFQ) requirements and lead proposal development, from development of scope and technical aspects, cost estimates, and development of pricing strategies. Support negotiations with customers to secure order entry and grow backlog.

Help grow business relationships with utility customer engineers and management to position Westinghouse as a consultative partner in the marketplace.

Analyze voice of customers and work with Digital Optimization Solutions product leaders to manage the product roadmap and position Digital Optimization Solutions to be the leader in all focus segments.

Support financial forecasting to provide an accurate assessment of both financial timing and results for opportunities

Assist Project Managers and Contract Managers on contract changes.

Facilitate opportunity management and interface with Account Teams and Sales Teams to maintain the opportunity database (Microsoft D365). Additional interface support activities include Growth Planning, Key Opportunity Review, Marketing Material, and Capture Plan Development.

Work with project execution stakeholders, as needed, to exceed revenue and margin goals.

Assist Product Managers in the implementation of strategic plan, ranging from individual product strategies to department level business plan

Complete development opportunities such as contributing to project execution work on a project within the portfolio to deepen product understanding and customer relationships. Although you will have a priority on business development, there is potential for technical development within the relevant product line together with our needs

Perform work with oversight from a Principal or Lead Customer Solutions Engineer, following through on actions and commitments.

Qualifications:

Bachelor's degree required. Applicable disciplines are Engineering, Project Management, Business, or related technical discipline.

3 or more years of related experience in a technical field with a demonstrated history of leading small to medium complexity offers to successful completion of winning the order.

Familiar with customer requirements related to operation and maintenance of nuclear power plants.

Familiar with the sales cycle of lead creation, opportunity identification, request for proposal analysis, offer development, and order entry.

Knowledge of nuclear power plants and be familiar with utility business practices including knowledge of utility operations,maintenance and engineering practices.

Proficient in working with offer development teams to define project scope, schedule, budget, and risk management plan.

Why Westinghouse? Westinghouse offers competitive benefits to all our employees around the globe to keep them healthy and enhance their well-being. In the U.S. the following are representative of what we offer: Competitive Salary Comprehensive Health, Wellness and Income Protection Benefits Employee Assistance Program: confidential counseling and resources for employees, eligible dependents, and household members 401(k) Savings Plan with Company Match Paid Vacations and Holidays Opportunities for Flexible Work Arrangements Educational Reimbursement Program Employee Referral Program Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system: Safety and Quality Integrity and Trust Customer Focus and Innovation Speed and Passion to Win Teamwork and Accountability While our Global Headquarters are located in Cranberry Township, PA, we have over 9,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com. Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities Get connected with Westinghouse on social media: Twitter | Facebook | LinkedIn| YouTube

Westinghouse is an Equal Opportunity Employer -- Minority / Female / Disability / Vet

As an equal opportunity employer, Westinghouse Electric Company, LLC is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnams Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact Westinghouse for assistance.

Similar Jobs

Vice President, IT Operations- Supply Chain

Eaton Corporation • Moon Township, PA • 11h ago

Management & Administrative

Eaton is seeking a dynamic Vice President, IT Operations- Supply Chain What you'll do: Eaton is seeking a strategic and innovative Vice President, IT Operations - Supply Chain to lead the digital transformation of our gl...

11h ago

Go to Apply

Customer Service Associate

MSA Safety Inc. • Cranberry Township, PA • 11h ago

Management & Administrative

MSA, The Safety Company Customer Service Associate US-PA-Cranberry Twp Requisition ID: 2025-8853 Type: Full-Time of Openings: 1 Category: Customer Service Overview Are you someone who is passionate, motivated, and driven...

11h ago

Go to Apply

Leaf Home Bath - Operations Manager - Pittsburgh

Leaffilter • Sewickley, PA • 1d ago

Management & Administrative

211 Overlook Dr, Sewickley, PA 15143, USA $150,000.00/year Job Description Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about th...

1d ago

Go to Apply

Account Manager- LTL/Freight

FEDEX CORPORATION AND SUBS 12 • Gibsonia, PA • 1d ago

Management & Administrative

Reference #: P25-239707-1 As a member of a sales team, the sales professional is responsible for new business development, account implementation and maintaining and deepening customer relationships within a defined geog...

1d ago

Go to Apply

Supply Chain Manager

American Cyber Systems, Inc. • Aliquippa, PA • 1d ago

Management & Administrative

Innova Solutions has a client that is immediately hiring Supply Chain Manager. Position @type: Full-time- Contract Duration: 12 Months Location: Aliquippa, PA As a Supply Chain Manager, you will: Key Responsibilities: Ov...

1d ago

Go to Apply

MIG Welder - Weekend Shift- O'Neal Manufacturing Services

O'Neal Industries, Inc. • Ambridge, PA • 2d ago

Management & Administrative

Description Duties and Responsibilities Joins, fabricates, and repairs metal and other weldable material by applying appropriate welding techniques. Interprets blueprints, specifications, diagrams or schematics to determ...

2d ago

Go to Apply

Property Manager

Harbor Group Management • Wexford, PA • 4d ago

Management & Administrative

Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entreprene...

4d ago

Go to Apply

Customer Service Associate

Walgreens • Rochester, PA • 5d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

5d ago

Go to Apply

Administrative Assistant/ Receptionist

ADECCO • Warrendale, PA • 1w ago

Management & Administrative

We are searching for a temp to hire Administrative Assistant/Receptionist for a manufacturing company near Cranberry Twp, PA. General Duties: Oversee the efficient operation of the reception desk and area of the company'...

1w ago

Go to Apply

Resource Operations Manager

Westinghouse Electric Company • Cranberry Township, PA • 1w ago

Management & Administrative

Reference #: 24857 Resource Manager Westinghouse Electric Company Pittsburgh, PA Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westingho...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.