Quality Assurance Manager

United Stars Holdings, Inc. • North East, PA • 7h ago

About Us:

At Electric Materials we endeavor to ensure a strong culture of teamwork, high quality and delivering on our commitments. We take pride in everything we do and we will always act morally, ethically and legally to achieve results that are expected for our employees, our customers, our stakeholders and our community.

We focus relentlessly on ensuring:

Nothing is more important than the safety and health of our people and our environment.

We are compliant to all regulations and requirements.

People are our most valuable assets. Through our people, we strive to continuously improve our processes, products and performance.

Our customers never doubt the quality or integrity of our products. They get what they need when they need it.

"Right the First Time, On Time, Every Time!"

Summary of Position:

The Quality Manager oversees all Quality Department processes, personnel, practices, and activities to meet or exceed customers' needs and agreed upon expectations. The Quality Manager ensures compliance with ISO 9001 via designing, developing, implementing, and maintaining policies and procedures to meet or exceed applicable regulatory standards and drive continuous improvement companywide. This position identifies financial, manpower, training, and equipment needs to meet department obligations, and provides technical leadership throughout the organization as well within their business relations with suppliers and customers.

The Quality Manager is a vital part of the Electric Materials leadership team who fosters growth-focused departmental performance reviews to help the company remain effective, lean and fiscally responsible.

Key Accountabilities:

Supervisory Responsibilities:

Train, direct, manage, and motivate the Quality Department to adhere to procedures and standards

Foster professional growth for Quality Department staff

Coaches employees regularly on work performance, safety, housekeeping, and process improvement.

Conduct annual performance evaluations to support employee long term growth and development.

Administer discipline and corrective action, up to termination, in accordance with company guidelines

Safety, Health and Environmental Responsibilities:

Be a champion for safety, health and environmental compliance.

Support proactively identifying and taking action to eliminate potential safety hazards.

Ensure compliance with government, corporate, equipment, and supplier safety rules/regulations and best management practices.

Support 5S to foster an accident-free work environment.

Quality Department Management Responsibilities:

Establish, maintain, and enforce quality standards, policies, and procedures throughout Electric Materials based on ISO 9001, six sigma, and lean principles.

Ensure compliance throughout all processes and products to meet regulatory requirements, industry standards, and agreed-upon customer requirements.

Collect, analyze, and interpret production quality data to identify trends, areas for near-term and long-term improvement, and potential issues.

Lead process-improvement; identify, design, develop, initiate and evaluate the impact of efforts taken.

Manage and maintain the quality audit documentation system to assure past, present, and future compliance.

Maintain a calibration management system for inspection, measuring, and test equipment to comply with expected standards.

Regularly report on internal and external nonconformances and lead the pursuit of resolving these issues.

Develop and foster business relations with customers and suppliers on quality-related issues to ensure customer satisfaction.

Keep management appraised of potential product liability litigation and related matters.

Support daily efforts towards zero defects; provide guidance on root cause and corrective actions.

Actively participate in annual budgetary planning to support Quality financial, leadership, and labor needs.

Perform other duties as assigned by manager.

People Development

Embodies, by example, the Culture and Values of the organization - EM PRIDE; People focused, Respect and Integrity, Dedication and Effective solutions.

We believe in our People. Everyone, everyday sharing values, common goals and a commitment to excellence. We treat each other with Respect, and we act with Integrity. We are Dedicated to achieving our goals and relentless in our pursuit of continuous improvement. We find Effective solutions, avoiding excuses, to meet the needs of our customers and stakeholders

Candidates must possess strong organization and time management skills, and ability to communicate clearly.

Education: At a minimum, a Bachelor's degree is a relevant manufacturing, engineering, management or related field is preferred. A Bachelor's degree strongly desired and will be given preference.

Work Experience: Must have 5-10 years' experience in a manufacturing with demonstrated professional Quality experience, ideally withing a management role is preferred.

The above statements are intended to describe the general nature and level of work being performed by people assigned to the job. They are not intended to be an all-encompassing list of responsibilities, duties and skills required of personnel so classified. Reasonable accommodations to essential functions of the job will be made if necessary.

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