Resident Services Coordinator

Harbor Group Management • New Rochelle, NY • 20h ago

Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.

Job Title: Resident Services Coordinator

Division: Multifamily

Status: Non-Exempt

JOB SUMMARY : In the Resident Services Coordinator role, you will be responsible for overall administrative and resident services support for each property you are assigned to.

ESSENTIAL DUTIES AND RESPONSIBILITIES : include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company.

Serve as the single point of contact for all residents; exhibit excellent customer service while investigating and resolving resident concerns.

Process and @type daily correspondence; post various notices at home when needed.

Act as the information liaison between the Property Manager and residents.

Create and circulate weekly, monthly, quarterly, and annual resident correspondence.

Maintain an up-to-date resident call list.

QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Minimum one year of experience in the property management industry

Excellent customer service skills

High level of interpersonal, conflict management, and communication skills

Knowledge and experience with MRI, a plus

Comfort with Microsoft Office Suite

Capable of lifting up to 25 pounds independently and 50 pounds with assistance.

WHAT WE OFFER:

Competitive Salaries & Bonuses

Medical, Dental & Vision Plans

401(k) Plan with Employer Matching Contributions

Paid Personal Time & Holidays

Flexible Spending Accounts

Free Long-Term Disability

Free Life Insurance

Short Term Disability

Health Savings Account with Employer Contributions

Wellness Perks

FinFit Health Finance Program

Employee Apartment Discount

Employee Referral Program

Employee Recognition & Awards

Employee Assistance Program

Volunteer & Community Service Opportunities

Tuition Reimbursement

Li-JR1

Veteran Friendly

This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.

Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

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