Security Account Manager

Allied Universal • Kapaa, HI • 7h ago

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Allied Universal® is hiring an Account Manager. As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you.

Why Join Allied Universal?

Career Growth: Opportunities to advance within a global leader in security services

Impactful Work: Play a vital role in protecting people, property, and businesses

Supportive Team: Work with caring professionals dedicated to safety and excellence

RESPONSIBILITIES:

Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime

Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations

Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property

Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams

Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)

QUALIFICATIONS (MUST HAVE):

High school diploma or equivalent

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment

Valid driver's license if driving a company vehicle, or personal vehicle while conducting business

Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment

Experience in leading, developing, and retaining a dynamic team while building positive client relationships

Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination

Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner

Proficiency in web-based applications and computer systems, including Microsoft Office

Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence

Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.)

PREFERRED QUALIFICATIONS (NICE TO HAVE):

College degree in Business Administration or a law enforcement-related field

Law enforcement, military, and/or contract or proprietary security services, or facility management experience

American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification

Previous payroll, billing, or scheduling experience

Aptitude with security systems: CCTV, access control, and badge administration

Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer)

BENEFITS:

Medical, dental, vision, basic life, AD&D, and disability insurance

Enrollment in our company's 401(k)plan, subject to eligibility requirements

Eight paid holidays annually, five sick days, and four personal days

Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Pay $64,272.00 yearly

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Job ID: 2025-1403007

Location: United States-Hawaii-Kapaa

Job Category: Account Manager, Management

Similar Jobs

Senior Customer Operations Manager

The Hertz Corporation • Lihue, HI • 7h ago

Management & Administrative

The Senior Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Senior Customer Operations Manager oversees a...

7h ago

Go to Apply

Manager - KMC Operations

Hawaii Pacific Health • Lihue, HI • 1w ago

Management & Administrative

Kaua'i Medical Clinic is the island's largest clinic and only multispecialty medical group. More than 85 physicians and midlevel providers offer primary and specialty care at clinic locations in Eleele, Kapaa, Koloa and...

1w ago

Go to Apply

Customer Service Instant Return Representative

The Hertz Corporation • Lihue, HI • 1w ago

Management & Administrative

The Customer Service Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team...

1w ago

Go to Apply

Customer Service Instant Return Representative

The Hertz Corporation • Lihue, HI • 1w ago

Management & Administrative

The Dollar/Thrifty Customer Service Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our custo...

1w ago

Go to Apply

Customer Service Representative

SRS Distribution Inc. • Kapaa, HI • 1w ago

Management & Administrative

The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers' needs in a timely and efficient manner. T...

1w ago

Go to Apply

Rooms Operations Manager

Marriott • Koloa, HI • 2w ago

Management & Administrative

Additional Information Job Number 25105148 Job Category Rooms & Guest Services Operations Location Sheraton Kauai Resort, 2440 Hoonani Road, Koloa, Hawaii, United States, 96756VIEW ON MAP ( https://www.google.com/map...

2w ago

Go to Apply

Unit Clerk - Orthopedics

Hawaii Pacific Health • Lihue, HI • 3w ago

Management & Administrative

3w ago

Go to Apply

Security Guard - Hotel

Allied Universal • Lihue, HI • 8h ago

Retail & Hospitality

8h ago

Go to Apply

Assistant Hale Nalu Restaurant Manager

Hyatt • Koloa, HI • 8h ago

Retail & Hospitality

Description: At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a p...

8h ago

Go to Apply

Sales Associate

CVS Health • Kapaa, HI • 1d ago

Sales & Marketing

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.