Manager Talent Operations (Hybrid)

Baylor Scott & White Health • Dallas, TX • 7h ago

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

We serve faithfully by doing what's right with a joyful heart.

We never settle by constantly striving for better.

We are in it together by supporting one another and those we serve.

We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

Eligibility on day 1 for all benefits

Dollar-for-dollar 401(k) match, up to 5%

Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more

Immediate access to time off benefits

At Baylor Scott & White Health, your well-being is our top priority.

Note: Benefits may vary based on position @type and/or level

JOB SUMMARY

The Manager of Talent Operations is dedicated to the operational effectiveness of the Baylor Scott & White Talent organization, leading efforts to maintain and optimize talent processes, employee experience, productivity, and ROI / budgetary impact. This position collaborates with vendors and other HR Centers of Expertise (COEs) to create a seamless candidate experience while supporting the operational efficiency of the talent.

ESSENTIAL FUNCTIONS OF THE ROLE

Develops recommendations for improvements to efficiency, effectiveness, and experience of Talent processes and systems, gains insight and approval on recommendations, and leads the execution of these improvements.

Manages talent vendor partnerships including collaboration, evaluation, and evolution of vendor partners and their solutions to meet the needs of the talent function.

Partners with the HRIS team and business stakeholders to ensure a healthy talent technology ecosystem. Leads new HR system and capability introduction, including planning, change management, and adoption tracking and gathering of feedback.

Oversees talent programs such as employee referral, relocation, sign-on bonuses, recruiter compensation, new system rollouts, and more, with an emphasis on positive team member and candidate experience.

Leads change management and communication efforts relating to talent process and system updates.

Manages creation of the Talent Monthly Operating Review (MOR), ensuring accuracy and consistency, providing actionable insights to drive effective decision-making and strategy.

Drives efficiency in recurring reporting through automation, including automating MOR creation to extent possible.

Provides reporting and analysis on recruitment capacity and efficacy. Performs hiring manager surveys and incorporates into recruitment reporting.

Defines and implements Recruitment processes and deliverables to bring structure and maturity to BSW Health's talent acquisition efforts.

Lead analysis of and make recommendations on Recruiter incentive plan design.

Oversees annual budgeting process for Talent team, and provides analysis and recommendations throughout the year based on monthly spend variance.

Leads a small team of Project Managers and Talent Coordinators to support above functions, building an inclusive environment and providing proactive coaching to ensure effective performance and talent development.

KEY SUCCESS FACTORS

In-depth knowledge of full-cycle recruiting and employer branding techniques.

In depth knowledge of Talent Acquisition process flows.

Solid understanding of process improvement and project management methodologies.

Big-picture thinker with the ability to understand how to create solutions that deliver desired outcomes.

Experience with HRIS, Applicant Tracking Systems (ATS), sourcing, and recruitment marketing tools.

Critical thinker and problem-solving skills with a strong sense of urgency and follow through.

Program management experience, including leading a team of project managers and overseeing a portfolio of projects.

Meticulous attention to detail and good time management skills.

Excellent written and verbal communication skills.

LEAN, Six Sigma, and/or Agile Delivery experience a plus.

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Baylor Scott & White Health.

QUALIFICATIONS

EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification

EXPERIENCE - 5 Years of Experience

Hybrid expectation- 1-2 days on-site each week

Candidate experience preferences: TA, Operations, and Project Management

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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