Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Vice President, Product Experience and Design - Open Finance
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.
Overview
Empowering Consumers and Businesses to harness the power of their data through Open Finance.
At Mastercard, we are partnering across the global financial ecosystem to enable innovative use cases powered by open finance. By securely connecting consumers and businesses to access financial data, we are powering innovative, new and improved experiences that make a positive impact.
Our network helps us scale our services, our services differentiate our solutions, and the ecosystem benefits from smarter, more secure, and more personal commerce that's fit for a changing world.
Role:
We are seeking a visionary and strategic leader to serve as VP, Product Experience and Design - Open Finance. This role will lead the global experience strategy and execution for Mastercard's Open Finance initiatives, ensuring that every interaction - whether by consumers, small businesses, developers or our partners- is intuitive, inclusive and impactful. You will shape how users interact with Mastercard's Open Finance platform to improve access and management of financial data through trusted user journeys.
This leader will also champion the integration of advanced research methodologies and AI-driven insights and tools to continuously optimize user experiences across all touchpoints. This role will closely partner with Product, Engineering, Sales teams across Americas and APEMEA regions.
Responsibilities:
Lead global experience and design strategy for Mastercard's Open Finance products and services.
Champion a design philosophy that's rooted in intuitive, purposeful end-to-end experience across user interactions.
Foster a team culture that is inspired by design excellence, committed to continuous improvement and deepens domain expertise in design, research and content strategy.
Collaborate with product, engineering, marketing, sales and legal teams to ensure cohesive, future-focused and compliant end-to-end user journeys.
Support the design of new open finance use cases.
Prioritize KPIs for design that enable data-driven decisions to improve usability and drive conversion rates resulting in higher client satisfaction, and engagement.
Set global standards for experience designs, best practices with flexibility to localize based on market needs.
Engage with the Mastercard CX&D Guild to maintain consistency across design standards and quality.
All About You:
Strong background in product design, user experience, or service design, with extensive experience in a leadership role.
Deep understanding of B2B2C business models, Open Finance, APIs, developer ecosystems, and financial services.
Proven track record of delivering elegant, scalable, and user-centric digital experiences.
Strong leadership, communication, and stakeholder engagement skills in multiple regions.
Experience working in agile, cross-functional environments.
Passion for innovation, inclusion, and ethical design.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the @type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.
Pay Ranges
New York City, New York: $233,000 - $372,000 USD
O'Fallon, Missouri: $194,000 - $310,000 USD
Purchase, New York: $223,000 - $357,000 USD
