Job Description:
Job Title
Global Marketing Operations Manager
Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.
This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.
The Impact You'll Make in this Role
As a Global Marketing Operations Manager, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
Developing the global customer/channel education strategy for the division.
Designing global and scalable customer/channel education programs based on the developed strategy.
Implementing the customer/channel education programs on time and in-full for the division, via partnering with area teams.
The above includes working with area teams to set training objectives, identifying target channel partners to train, developing learning plans based on persona objectives and motives, devising promotional plans to ensure participant awareness/excitement creation/registration/attendance/follow-up, working with partners to develop exceptional content as needed, partnering with the marketing technology team on enhancements and usage of the corporate training platform, determining appropriate incentives or certifications for training completions, tracking and measuring the effectiveness of the customer education program, communicating results of the program, and bringing the entire customer education experience to life beyond product content (i.e. ensuring "customer training" aligns to our business and marketing strategy and is mapped out and implemented end-to-end across the areas with superior customer experience in mind).
Partnering with key stakeholders will be critical. Stakeholders include, but not limited to, the following: Global Marketing Program Owners, Area Channel Leaders, the Global Marketing Center (e.g. Activation Planners, Channel Leaders, and Education/Development subject matter experts), marketers and leaders within the Global Industrial Channel, portfolio teams, and Area Marketing Operations Leaders.
Actively monitoring the abrasives, industrial, and consumer landscape to garner inspiration for developing a world-class education offering.
Managing the division's instance of the customer/channel training platform alongside subject matter experts within the Global Marketing Center.
Note: The strategy, design, and implementation of customer/channel education programs will be the number one priority for this position.
Lead the Global Marketing Excellence Award process for the division.
Lead special projects or areas of focus as identified through the marketing planning process and/or throughout the year as needed.
Closely support annual marketing planning & activation planning processes and implementation.
Deploy marketing strategies, processes, and operational models based on the marketing plan.
Lead agenda and organizing of Global Marketing Quarterly meetings to ensure transparency and visibility to ASD marketing community and ensuring implementation of action items as relevant.
Maintain the global marketing operations intranet site.
Maintain the Grit for Growth, Marketing Edition recognition program for the division.
Support end-to-end global marketing program & campaign development and deployment, from creation to implementation through to measuring success/optimization, as needed.
Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
Bachelor's degree or higher in marketing or business from an accredited university (completed and verified prior to start).
Five (5) or more years of marketing experience in a business-to-business environment.
Additional qualifications that could help you succeed even further in this role include:
MBA or master's degree in marketing from an accredited institution
Creativity to bring an exceptional customer/channel experience to education
Ability to turn information & observations into actionable insights for customer/channel training programs.
Strong interpersonal, communication and presentation skills.
Ability to prioritize and effectively manage time commitments.
Having a proactive work style and approach to deliverables & deadlines.
Good analytic abilities, especially around program performance.
Strategic thinking abilities and problem-solving skills.
Ability to lead with positivity and inclusivity.
Motivated to find success for customers, the business teams, and individually.
Strong proficiency in MS Office (PowerPoint, Excel) and diving into metrics & Power BI.
Work location:
On-site 4 days a week
Candidate must be near Maplewood, MN or London, ON, Canada 3M site
Travel: May include up to 10% (domestic/international)
Relocation Assistance: Is not authorized.
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Chat with Max
For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers.
All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.
Learn more about 3M's creative solutions to the world's problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/
3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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At 3M we apply science in collaborative ways to improve lives daily as our employees connect with customers all around the world. Learn more about 3M's creative solutions to global challenges at www.3M.com or on Twitter @3M or @3MNews.
3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.
