DCJ Information Technology Analyst 2
(INFRASTRUCTURE ANALYST)
Recruitment # 250708-7613DJ-001
Location Rocky Hill, CT
Date Opened 7/11/2025 2:00:00 PM
Salary $108,247.00 - $134,857.00/year
Job Type Open to the Public
Close Date 7/25/2025 11:59:00 PM
Go Back Apply View Benefits (https://www.jobapscloud.com/CT/jobs/?b=Benefits)
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Introduction
Introduction:
The State of Connecticut (https://portal.ct.gov/) , Division of Criminal Justice (DCJ) (https://portal.ct.gov/dcj) is responsible for the investigation and prosecution of all criminal matters in the State of Connecticut. It is an independent agency of the executive branch of state government, established under the Constitution of the State of Connecticut. The Division is composed of the Office of the Chief State's Attorney, located in Rocky Hill, Connecticut, and the Offices of the State's Attorneys for each of the thirteen Judicial Districts in the State of Connecticut.
About this Position:
We are recruiting for a full-time DCJ Information Technology Analyst 2 (https://www.jobapscloud.com/CT/specs/classspecdisplay.asp?ClassNumber=7613DJ&LinkSpec=RecruitNum2&R1=&R3=) for the Office of the Chief State's Attorney in Rocky Hill, CT. This position works Monday through Friday, based on a 40-hour work week, with core hours of 8:00am to 5:00pm. The position number is 5294.
What We Can Offer You:
Visit our new State Employee Benefits Overview (https://www.jobapscloud.com/CT/jobs/?b=Benefits) page!
The opportunity to work for a Forbes top company: 'Forbes' State of Connecticut Ranked One of the Best Employers of 2023 (https://portal.ct.gov/DAS/Press-Room/Press-Releases/2023/Forbes-State-of-CT-Ranked) - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule.
Professional growth and development opportunities.
A healthy work/life balance (https://www.youtube.com/watch?v=y6n9M1Qd5fo) to all employees.
About Us:
The Division of Criminal Justice (https://portal.ct.gov/dcj) (Division) and its employees are committed to the fair and equal administration of justice in Connecticut. To this end, the Division acknowledges its duty to investigate and prosecute matters within its jurisdiction diligently, ethically and impartially, honoring its constitutional and common law foundations. By ensuring that the criminal laws of the State of Connecticut are enforced fairly and constitutionally, the Division honors the rule of law upon which our nation is founded. Accomplishing this mission depends upon skill, creativity, and constructive interaction of all Division employees with the law enforcement community and advocacy in the highest traditions of the Office of State's Attorney, the first public prosecutor in America.
Selection Plan
FOR ASSISTANCE IN APPLYING:
Please read (https://www.jobapscloud.com/ct/sup/applicanttips2023november.pdf) or watch (https://www.youtube.com/watch?v=Y8sOb10qYXQ) our Applicant Tips on How to Apply!
To Apply:
The only way to apply to this job posting is via the "APPLY" or "APPLY ONLINE" buttons on the official State of Connecticut Online Employment Center (https://www.jobapscloud.com/CT/) job posting.
In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. The minimum experience and training requirements must be met by the closing date on the job opening, unless otherwise specified.
You must specify your qualifications on your application. You will be unable to make revisions once you submit your application for this posting to the JobAps system.
Resume Policy: Per Public Act 21-69 (https://www.cga.ct.gov/2021/act/pa/pdf/2021PA-00069-R00SB-00056-PA.pdf) , C.G.S. 46a-60 (https://www.cga.ct.gov/current/pub/chap\814c.htm#sec\46a-60) , resumes are not accepted during the initial application process. As the recruitment progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
NOTE: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
After You Apply:
All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate's obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DCJ.HR@ct.gov.
All communication with applicants will be through the JobAps system, so applicants are encouraged to check for updates to their JobAps portal account. Please ensure that you are utilizing the correct email address for notices to be sent to you from the JobAps system. Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position. Helpful Tips to prepare for your interview (https://www.jobapscloud.com/CT/jobs/?b=IT&preview=1) .
Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees, which is available at www.ct.gov/ethics (https://portal.ct.gov/ethics) .
Contact Us:
Updates will be available through your JobAps portal account. Questions about this position should be directed to the hiring agency's human resources office: DCJ.HR@ct.gov or 860-258-5800.
PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Division of Criminal Justice this class is accountable for independently performing a full range of information technology tasks and project coordination work involving infrastructure systems support, security and application development in an Information Technology (IT) environment.
EXAMPLES OF DUTIES
For All Functional Areas
Acts as liaison to hardware and/or software vendors, system developers, programmers and user community;
Evaluates and recommends products;
Participates in Request for Proposal (RFP) process;
Assists in estimating cost for annual budget;
Identifies and implements opportunities for cost savings;
Conducts system performance analysis, tuning and storage management;
Assists staff and customers in use of computer systems and software packages;
Trains operators, IT staff and end users on new procedures;
Participates in recovery activities;
Participates in the evaluation of new, related technologies;
Analyzes requirements and designs systems;
Participates in or coordinates project planning sessions with customers, analysts and team members to analyze requirements and provide design recommendations for moderately complex systems;
Provides technical consultation on moderately complex issues regarding the usage of the infrastructure, integration of applications systems into the infrastructure, etc.;
Participates in system integration testing of operating system, system utilities, hardware upgrades as well as new software and hardware technologies;
Works with project team to define and design scope for each project;
Plans, coordinates and schedules assigned projects;
Coordinates resources for project;
Ensures timely completion of all phases of project;
Evaluates and recommends vendors;
Performs related duties as required.
Systems Programming
Provides second or third level support for network connectivity, or related network issues for the user community;
Diagnoses and resolves moderate network problems utilizing traces, hardware diagnostic tools, software aids, network management systems and utilities;
Coordinates the installation and maintenance of network components;
Analyzes network activity; analyzes capacity planning and facilities bandwidth requirements and system interdependencies;
Manage, maintains and contributes to network system documentation;
Develops back-up procedures for LAN servers;
Analyzes the recovery and reliability capability of systems and network services and makes recommendations for improvement;
Recommends hardware and software purchases in support of remote access;
Configures and certifies wiring; participates in projects which call for troubleshooting, installing, implementing, administering, and maintaining network systems;
Assigns file access controls, encryption keys and other security attributes;
Maintains host and/or front end processor communications software;
Provides support to customers experiencing problems with hardware, operating systems and related utilities in servers;
Assists in installation and maintenance of performance monitors, schedulers, program management systems and utilities, report generators and compilers;
Configures and installs application packages;
Coordinates and/or performs installation and configures operating systems, new software releases, system upgrades and patches in support of hardware products;
Coordinates backups and file management with operations staff;
Proactively tunes operating systems and system components to avoid performance problems;
Writes utilities for system management, reporting, file clean up and auditing;
Provides and maintains documentation and manuals necessary at operational level;
Responsible for standards and design of physical data storage, maintenance, access and security administration;
Performs functions associated with vulnerability and security risk assessments;
Perform functions in support of investigative and forensics activity;
Performs related duties as required.
Software Development
Recommends and creates action plans for system development and/or integration;
Responsible for standards and design of physical data storage, maintenance, access and security administration;
Writes utilities for system management, reporting, file clean up and auditing;
Configures and installs application packages;
Develops and maintains documentation and manuals necessary at customer level;
Prepares time and cost estimates and initiates purchase requests for multiple projects;
Creates test files and performs system testing across multiple packages and systems;
Writes and programs system specifications;
Defines work and/or data flow; designs screens, forms and reports;
Defines data elements;
Prepares source code;
Designs and develops tables and relationships;
Arranges necessary hardware and software availability for assigned projects;
Analyzes assigned specifications, codes, tests and implements software solution, utilizing appropriate software engineering processes;
Debugs and/or corrects errors;
Customizes applications and designs templates and forms to meet user requirements;
Maintains integrity of software;
Maintains and enhances existing programs;
Writes utilities for system management, reporting, file clean up and auditing;
Designs and develops routine to moderately complex applications;
Responsible for all phases of systems development life cycle;
Develops strategies for data acquisitions, archive recovery, security and implementation of routine to moderately complex applications;
Defines and develops the project scope of multiple projects;
Constructs operational Database Management System (DBMS) and data stores that enable informational, analytical management inquiry;
Performs backup and recovery on database management systems;
Configures database parameters, and proto@types designs;
Provides basic database support and troubleshooting;
Responsible for standards and design of physical data storage, maintenance, access and security administration;
May be responsible for design, development and implementation of new system interfaces for applications on multiple platforms from mid-range computers to client server and Internet based environments;
Performs related duties as required.
Database Administration
Recommends and creates action plans for system development and/or integration;
Provides and maintains documentation and manuals necessary at operational level;
Provides basic database support and troubleshooting;
Responsible for standards and design of physical data storage, maintenance, access and security administration;
Writes utilities for system management, reporting, file clean up and auditing;
Analyzes requirements and designs systems;
Recommends and creates action plans for system development and/or integration;
Provides and maintains documentation and manuals necessary at operational level;
Proactively tunes operating systems and system components to avoid performance problems;
Coordinates backups and file management with operations staff;
Writes utilities for system management, reporting, file clean up and auditing;
Responsible for standards and design of physical data storage, maintenance, access and security administration;
Constructs operational DBMS and data stores that enable informational, analytical management inquiry;
Performs backup and recovery on database management systems, configures database parameters, and proto@types designs;
Performs related duties as required.
Network Support
Recommends and creates action plans for system development and/or integration;
Performs functions associated with vulnerability and security risk assessments;
Performs functions in support of investigative and forensics activity;
Maintains host and/or front end processor communications software;
Provides second or third level support for network connectivity, or related network issues for the user community;
Diagnoses and resolves moderate network problems utilizing traces, hardware diagnostic tools, software aids, network management systems and utilities;
Coordinates the installation and maintenance of network components;
Analyzes network activity;
Analyzes capacity planning and facilities bandwidth requirements and system interdependencies;
Manages, maintains and contributes to network system documentation;
Develops back-up procedures for LAN servers;
Analyzes the recovery and reliability capability of systems and network services and makes recommendations for improvement;
Recommends hardware and software purchases in support of remote access;
Configures and certifies wiring;
Participates in projects which calls for troubleshooting, installing, implementing, administering, and maintaining network systems;
Assigns file access controls, encryption keys and other security attributes;
Provides and maintains documentation and manuals necessary at operational level;
Develops and implements network security procedures;
Installs, configures and programs hubs, routers, bridges, gateways, servers, multiplexors, modems and other communications equipment;
Installs, monitors, maintains and upgrades network access to servers and mainframe services;
Maintains host and/or front end processor communications software;
Monitor network traffic for malicious activity;
Performs related duties as required.
IT Security
Assists in developing, testing and maintaining agency disaster recovery plans (DRP) designed to restore IT system operability;
Assists with development of processes and procedures in support of IT Business Continuity Planning;
Performs functions in support of platform recoverability assessments and Business Impact Analysis (BIA) to determine and assess the impacts associated with disruptions to business functions;
Performs functions in support of risk analysis of IT environments by assessing administrative, technical and physical safeguards;
Assists with IT investigations to include maintaining chain of custody procedures;
Performs forensics and documenting detailed reports of findings;
Monitors network activity for malicious activity;
Performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
Considerable knowledge of
IT equipment and diagnostic tools;
principles and techniques of systems analysis, design, development and programming;
principles of information systems;
principles and theories of business and planning functions;
programming languages;
capabilities of computer technology;
Knowledge of
methods and procedures used to conduct detailed analysis and design of computer systems;
principles and techniques of software generation and programming;
practices and issues of systems' security and disaster recovery;
computer operating systems;
project management principles and techniques;
principles and techniques of business information systems re-engineering;
Considerable
technical problem solving skills;
logic and analytical skills;
interpersonal skills
oral and written communication skills;
problem solving skills;
project coordination skills;
Considerable ability to
analyze, troubleshoot and resolve data communications problems;
write, test and debug computer programs;
use programming development tools;
prepare manuals, reports, documentation and other written materials;
identify, analyze and resolve complex business and technical problems;
Ability to analyze and debug complex software programs.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Six (6) years of experience in information technology (IT) operations, programming, systems/software development or another IT related support area.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
One (1) year of the General Experience must have been performing professional information technology work in one of the following areas:
Installation and support of microcomputer hardware, software and operating systems.
Analysis, design and development of information systems.
Network hardware and software installation and support.
Network hardware and/or software problem diagnosis and resolution.
NOTE: For state employees this experience is interpreted at the level of a DCJ Information Technology Analyst 1.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
College training in management information systems, computer science or information technology related area may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
A Master's degree in management information systems, computer science or electrical engineering may be substituted for one (1) additional year of the General Experience.
PREFERRED QUALIFICATIONS
Experience providing technical support on a Tier-1 and Tier-2 level.
Experience with Zerto-Backup.
Experience with VMWare/vSphere.
Experience with Pure Storage-Data Stores.
Experience with Cisco-Intersight, USC Manager, Cisco HyperFlex, Cisco switch configuration.
Experience with Meraki.
Experience with Unifi/Ubiquity.
Experience with Group Policies.
Experience with Active Directory.
Proven experience with DHCP, vlan, DNS & VPN.
Experience with Axon products (Body Worn Cameras, Justice, etc.)
Conclusion
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
ACKNOWLEDGEMENT
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.
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