Req ID: RQ203178
Type of Requisition: Regular
Clearance Level Must Be Able to Obtain: None
Public Trust/Other Required: MBI (T2)
Job Family: Functional Experts
Skills:
Business,Business Processes,Business Rules,Documentations,Functional Requirements
Experience:
10 + years of related experience
Job Description:
Join GDIT and be part of the Unified Claims Acceleration Platform (UCAP) solution, where your work accelerates claims processing for the Department of Veterans Affairs (VA), our Veteran-first vision to transform the Veterans Benefits Administration (VBA) into a paperless, AI-enabled organization. Together, we're building a future of fast, transparent claims, empowered teams, and a zero backlog, directly supporting Veterans and making a real impact on the lives of those who served. This high-impact solution accelerates the delivery of benefits to Veterans and their families.
As a Business Engineer supporting the UCAP solution and future operations, you'll serve as a critical bridge between mission stakeholders and technical delivery teams. This position requires specific knowledge of how claims are submitted to VBA by Veterans, Dependents and Caregivers, and specifically the processes and workflow required to develop, rate and award a claim using VBA business rules. Extensive knowledge of VA's M21 (series) and 38 CFR is required to support functional delivery to meet VBA's desired outcomes for UCAP. Your work will translate business needs into actionable requirements and help shape system improvements that deliver measurable outcomes for VBA claims processing.
Whether analyzing user needs, supporting system development, or guiding workflow improvements, you'll enable more intelligent decisions and more effective outcomes in areas like healthcare, benefits delivery, logistics, or compliance.
Responsibilities:
Analyze VBAmission requirements, business processes, and workflows for claims intake to final disposition.
Apply M21 and 38 CFR business / legal standards to workflow processing and claims compliance
Collaborate with stakeholders to gather, document, and refine functional and quantifiable (measurable) outcome and success metrics
Assist in the development ofuse casesthat VSRs / RVSRs use in the evaluation of claims
Support system testing and user acceptance testing (UAT) by developing test cases and validating outputs against business requirements that drive VBA mission goals for claims processing
Contribute to documentation, including functional specifications, SOPs, training materials, and knowledge bases.
Qualifications:
Bachelor's degree in Business, related field, engineering or a related scientific or technical discipline with at least 10+ years of experience
5+ years of experience as a VBA Veterans Service Representative (VSR) or Rating Veterans Service Representative (RVSR)
Experience gathering and documenting business, functional, or technical requirements.
Ability to translate stakeholder input into actionable plans for development and configuration teams.
Excellent written and verbal communication skills.
U.S. Citizenship and the ability to obtain a Public Trust clearance.
Why Join Us:
Purposeful Work: Support public-sector missions that matter-healthcare, benefits, national security.
Collaboration: Work alongside technical and mission experts to solve real-world problems.
Flexibility: Remote-friendly culture and healthy work-life balance.
Career Growth: Access to training, mentoring, and advancement opportunities.
Benefits: Competitive compensation, healthcare, 401(k), PTO, and more.
The likely salary range for this position is $121,680 - $140,300. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans