Customer Service Representative

WE ENERGIES • Wisconsin Rapids, WI • 2d ago

JOB REQUIREMENTS: We Energies, a subsidiary of WEC Energy Group, is
seeking a Customer Service Representative in our Wisconsin Rapids,
Wisconsin location. Job Summary Provide outstanding customer service
while responding to internal and external customer inquiries, questions,
and problems. Provide clerical support and perform administrative duties
for several work groups. The primary purpose of this job is to
accurately enter/maintain office and construction records, aid Call
Center and Dispatch personnel with customer situations, and complete all
tasks necessary to keep operations of office running smoothly. Job
Responsibilities The Customer Service Representative performs the
following duties: Provide outstanding customer service while responding
to internal and external customer inquiries, questions, and problems
Provide clerical support and perform administrative duties for several
work groups Accurately enter/maintain office and construction records
Aid Call Center and Dispatch personnel with customer situations Complete
all tasks necessary to keep operations of office running smoothly
Minimum Qualifications Excellent oral and written communication skills.
Strong problem-solving skills and basic math skills. Be able to work
with a high degree of accuracy and without direct supervision. Able to
work flexible hours and locations. PC and word processing skills Must
have a valid driver\'s license and meet the company\'s requirement for
driving For positions in some locations, applicants must comply with DOT
Part 199 Pipeline drug and alcohol testing requirements Testing
Requirements Basic Clerical Aptitude test (BCAB): Ability to classify
information according to preset rules; spelling and grammar; basic
mathematics; filing and sorting information. Suggested Preparation:
Review of basic arithmetic skills such as addition, subtraction,
multiplication, division, percentages; review rules of grammar,
spelling, punctuation; and alphabetizing or putting items in order. End
Date: 07/11/2025 Minimum Posting Range: \$20.63 Maximum Posting Range:
\$34.44 The pay range reflects the minimum and maximum for the position
at the time of posting and may be modified in the future. The starting
salary/pay within the pay range will be based on several factors, as
applicable, but not limited to, relevant education, qualifications,
certifications, experience, skills, geographic location, shift, travel
requirements, collective bargaining agreements, and business and
organizational needs. At WEC Energy Group, it is not typical for an
individual to be hired at or near the top of the range for their role.
WEC Energy Group benefits We reserve the right to modify the... For
full info follow application link. We Energies is an Equal
Opportunity/Affirmative Action employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, national origin, disability, or protected veteran status.
*** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/37D0AE880A904D3E Qualified females, minorities, and special
disabled veterans and other veterans are encouraged to apply.

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