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Operations Support/Cloud Engineer - ITS3

State of Minnesota • Saint Paul, MN • 8h ago

Working Title: Operations Support/Cloud Engineer

Job Class: Information Technology Specialist 3

Agency: Minnesota IT Services

Job ID : 87416

Location : St. Paul

Telework Eligible : Yes - #LI-Hybrid

Full/Part Time : Full-Time

Regular/Temporary : Unlimited

Who May Apply : Open to all qualified job seekers

Date Posted : 07/10/2025

Closing Date : 07/23/2025

Hiring Agency/Seniority Unit : Minnesota IT Services

Division/Unit : Department of Public Safety

Work Shift/Work Hours : Day Shift

Days of Work : Monday - Friday

Travel Required : No

Salary Range: $32.89 - $54.06 / hourly; $68,674 - $112,877 / annually

Job Class Option : Systems Software

Classified Status : Classified

Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

FLSA Status : Nonexempt

Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Department of Public Safety (DPS). The MNIT DPS team provides technical support to an agency dedicated to prevention, preparedness, response, recovery, enforcement, and education. The team manages a large number of applications to serve 15 diverse public safety divisions located across Minnesota.

As an Operations Support/Cloud Engineer, you will support current and future MNIT DPS cloud initiatives in Azure, AWS and GCP environments. You will work within the MNIT DPS Operations Support team in the transformation of MNIT Services cloud (private/public/hybrid) environments. This position will have an active role in developing and transforming the way we deliver and upgrade MNIT's cloud environments with upgraded tools, automation, and techniques based on technology best practices and the most up to date security standards. This role will take on an ever-changing part to analyze, assess, design and implement the next evolution of the cloud environments. Position will work with MNIT DPS peers and Enterprise teams to follow Enterprise processes for current and future cloud initiatives.

This position requires an employee to be onsite at 445 Minnesota St, St Paul, Minnesota three (3) days per week, with the opportunity to work from a telework location on other days.

Telework (https://mn.gov/mmb-stat/policies/1422-telework-2025.pdf) for Minnesota IT Services is available on a limited basis.

Candidates residing within 50 miles of the work address listed above are eligible for telework.

We will be filling multiple vacancies from this one posting. All applicants will be considered for all vacancies.

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume. Resume tips here. (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) :

Position requires a minimum of three (3) years of IT related experience providing technical support in a hybrid environment.

Experience must include:

Working with Linux/Windows operation systems.

Working knowledge of AWS/Azure/GCP Cloud service.

Experience with scripting and general programming.

Knowledge of IaC/Orchestration

Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.

Customer service skills that include active listening, empathy, and problem-solving.

A master's degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor's degree substitutes for two (2) years, OR an IT related associate's degree substitutes for one (1) year.

Preferred Qualifications

Comfortable making technical decisions with limited information

Cloud IAM experience managing role based access

Experience writing and troubleshooting Python code

Experience writing and troubleshooting PowerShell Scripts

Troubleshooting cloud based application issues

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

SEMA4 Records Check (applies to current and past state employees only)

Criminal History Check

Reference Check

Social Security and Address Verification

Education Verification

CJIS Background Check

Other legally required checks

Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.

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