Customer Service Associate

Walgreens • Selbyville, DE • 2w ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1638061BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 37088 W FENWICK BLVD,SELBYVILLE,DE,19975

Full District Office Address: 37088 W FENWICK BLVD,SELBYVILLE,DE,19975-03878-11136-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 11136-SELBYVILLE DE

Similar Jobs

Associate Director, Supply Chain Management

Merck • Millsboro, DE • 4w ago

Management & Administrative

Job Description Position Overview The Global Supply Chain Management Regional Operations team is responsible for ensuring inventory is consistently available to meet customer demand using data analytics. The role require...

4w ago

Go to Apply

Banking Services Operations Associate III-Retail Servicing Customer Support

M&T Bank • Millsboro, DE • 21h ago

Retail & Hospitality

Overview: Responds to written and email correspondence from customers. Completes outbound phone calls to customers as required to explain resolution to their correspondence. Provides support for customer requests. Primar...

21h ago

Go to Apply

Sales Keyholder

Under Armour, Inc. • Ocean City, MD • 1d ago

Sales & Marketing

Sales Keyholder Sales Keyholder Values & Innovation At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love A...

1d ago

Go to Apply

Licensed Practical Nurse

Sevita • Millsboro, DE • 1d ago

Hospital & Medical

Mentor Community Services , a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and ev...

1d ago

Go to Apply

OPERATIONS ASSISTANT MANAGER

Dollar Tree • Selbyville, DE • 1w ago

Retail & Hospitality

Store Dollar Tree Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today. We offer generous benefits, flexible work schedules and...

1w ago

Go to Apply

Warehouse Associate - Entry Level

Ferguson Enterprises, LLC. • Millsboro, DE • 1w ago

Manufacturing & Warehouse

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex pr...

1w ago

Go to Apply

OPERATIONS ASSISTANT MANAGER

Dollar Tree • Berlin, MD • 1w ago

Retail & Hospitality

1w ago

Go to Apply

OP Ortho Physical Therapist - Long Neck

Select Medical • Millsboro, DE • 2w ago

Hospital & Medical

Overview Position: Outpatient Physical Therapist Location: NovaCare Millsboro Delaware (Long Neck) Specialty Services: Orthopedics, sports, vestibular, industrial, neuro, and pediatrics Schedule: Full Time Weekdays Compe...

2w ago

Go to Apply

OPERATIONS ASSISTANT MANAGER

Dollar Tree • Millsboro, DE • 2w ago

Retail & Hospitality

2w ago

Go to Apply

OPERATIONS ASSISTANT MANAGER

Dollar Tree • Millsboro, DE • 2w ago

Retail & Hospitality

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.