Clinical Informaticist

Center for Human Development • Springfield, MA • 1d ago

Clinical Informaticist - Information Technology Job Category:
Administrative Support Requisition Number: TRAIN005773 Full-Time On-site
Corporate Office Springfield, MA 011071104, USA The Center for Human
Development, (CHD) is seeking a Clinical Informaticist to join our
dynamic AEDE (Application Excellence and Digital Experience) IT team.
This is a full time, on-site position, located at our corporate office,
located in Springfield, MA with occasional travel to program offices.
Your role as a Clinical Informaticist - Information Technology AEDE
Dept: The Clinical Informaticist is responsible for working directly
with clinical and non-clinical programs to assess EMR/IT workflow
optimizations and needs. The position also works closely with the
Training Department to develop and continuously update workflow
documentation/training materials for various training sessions
(Orientation, Advanced, Refresher classes, Helpful Hints, Frequently
Asked Questions) as it relates to new programs/implementations. Evaluate
existing information systems and recommend improvements to
functionality. Assist in system administration development and
customization in Development/Test environment. Maintain knowledge of
standard configurations. Train staff on system use, build interfaces,
troubleshoot software and hardware issues. Assist with application
upgrades, upgrade testing and management of support issues that may
result from upgrades/projects. Create and maintain Integrated Test plans
and program playbooks. Conduct observations of users in their
environment to identify areas for improvement and suggestions for
work-flow redesign. Manage tasks to support implementations and
upgrades. Track tasks and maintain project materials. Monitors various
processes and functionality in the EHR and route issues to appropriate
parties. Participate in project meetings and provide notes to project
meetings participants. Partner with the Training Department to: Develop
and continuously update training materials for various training sessions
(Orientation, Advanced, Refresher classes, Helpful Hints, Frequently
Asked Questions). Create schedule of training courses & conduct those
trainings to increase all departments use and satisfaction in the EHR
Assist, when necessary, with general training sessions with users, new
and current, as needed. Create reoccurring schedule to make sure all
departments in all facilities have training with the EMR. REQUIRMENTS:
BA/BS degree or equivalent relevant experience. 1-3 years of experience
in a healthcare setting (clinical background a plus). 1-3 years of
hands-on experience using and/or supporting myEvolv/Epic/Athenahealth
EMRUKG systems. Hands on experience with medical chart and related
paperwork. Hands on experience with EMR based charge capture preferred.
Hands on experience with scheduling and registration. Experience with
the medical billing process is a plus. Experience with CCBHC practices
is a plus. Ability to pass a CORI and driving record background check
SUCCESS FACTORS: Key elements to the success of this position include:
Excellent interpersonal and technical support skills. Excellent
organizational skills and attention to detail. Strong analytical and
problem-solving skills. Take advantage of a competitive compensation of
\$70,000-\$85,000, complimented with a phenomenal benefits that includes
Dental, Health and Life insurance. Paid time off, earned vacation time
and paid holidays just to name a few. Qualifications Behaviors Required
Detail Oriented: Capable of carrying out a given task with all details
necessary to get the task done well Motivations Required Goal
Completion: Inspired to perform well by the completion of tasks
Self-Starter: Inspired to perform without outside help Licenses &
Certifications Preferred NPI Number

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