Medical Assistant I

Mount Holyoke College • South Hadley, MA • 3d ago

Medical Assistant I remote @type - In-Person time @type - Full time Job
no: R-0000002386 Faculty or Staff: Staff Minimum Starting Rate of Pay:
\$21.44 Rate of pay commensurate with experience Job Description: Mount
Holyoke College\'s College Health Services (CHS) is seeking a Medical
Assistant (MA) to join their healthcare team, providing primary care
clinical services to the student population. This is a 9-month position,
running from mid-August to mid-May each academic year. The MA plays a
crucial role in supporting patient visits with clinicians and ensuring
the smooth daily operations of the clinic. While all MAs at CHS provide
clinical support like rooming patients and assisting with in-office
procedures, this specific MA position primarily focuses on overseeing
lab-related activities. Applicants with certification/registration in
Massachusetts will be prioritized and hired into a Medical Assistant II
position. Essential Duties and Responsibilities Lab Coordinator:
Collecting specimens (including phlebotomy) and performing point-of-care
(POC) testing. Processing specimens for outside lab testing and
accurately entering results into the electronic health record (EHR).
Performing timely quality control, maintaining lab protocols, and
ensuring proficiency testing for other clinical staff. Managing lab
equipment maintenance, ordering supplies, and overseeing biohazardous
waste disposal. Working with the supervisor to review lab contracts, new
products, and ensure accurate CPT codes and billing. Clinical Support:
Preparing patients for appointments by taking vital signs, reconciling
medications and allergies, and gathering brief medical histories.
Documenting patient information accurately in the medical record.
Setting up exam rooms for special procedures and performing clinical
procedures within your scope of practice (e.g., nebulizer treatments,
EKGs, ear irrigation). Providing patient education and maintaining
clean, organized clinic and exam rooms. Processing referrals to
specialists. Responding appropriately to clinical and environmental
emergencies. Administrative Support: Covering the reception area and
handling phone calls and scheduling appointments as needed. Performing
medical records work, including scanning and faxing. Coordinating
billing for CHS procedures and supplies. Qualifications: Education &
Certification: High school diploma and completion of a Medical Assistant
training program are required. Applicants with
certification/registration in Massachusetts will be prioritized and
hired into a Medical Assistant II position. An Associate\'s Degree in a
healthcare field is desired. Competency in phlebotomy is required;
certification is desired. Current CPR certification is a must.
Experience: At least one year of experience working in a medical office
setting is required. Specific experience performing vital signs,
immunizations, phlebotomy, and point-of-care laboratory tests is
essential. Skills: Strong computer skills, including proficiency with
Microsoft Office/Google Docs/Sheets, EHR systems, email, and the ability
to learn billing programs. Excellent and respectful communication
skills, both verbal and written. A demonstrated commitment to working
with individuals from diverse backgrounds is crucial, aligning with the
college\'s mission of promoting multiculturalism and inclusivity. Hiring
Range: \$21.44 - \$23.58 What We Offer: 403(b) Retirement Plan (College
contributes 10.5% of salary) Comprehensive medical, dental and vision
insurance Flexible Spending Account (FSA) Disability and Leave Benefits
Life Insurance (College paid coverage 1x salary) Employee Assistance
Program Tuition Benefits (to Mount Holyoke College or others) Generous
Paid Time Off Access to Kendall Sports & Dance Complex

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