Sales Associate

Town Fair Tire - Hyannis • Hyannis, MA • 3d ago

The Sales Associate/Management Trainee position is responsible for all sales activities. He or she will own the sale from start to close. A large portion of your work day will consist of communicating with customers, providing information regarding product benefits and ensuring that customers are satisfied with their experience in the store. You will act as the customers? point of contact and be the face of the company. Thus, you are expected to create & maintain a long-term relationship with the customers in order to achieve sales goals & represent the store in a positive manner while ensuring recurring business. Sales Associates are responsible for selling products, services & assisting customers with their product needs. You are expected to provide an exemplary customer experience at all times by asking the customer questions to determine their needs & engaging the customer with your product knowledge, suggestive selling items for the customer\'s immediate needs & recommending additional items &/or services that will complement the customers? vehicle or driving experience. The successful candidate will be able to elevate company standards, achieve sales goals & meet customers? expectations. To excel in this role, you will need excellent customer service skills, effective communication skills, sales oriented, enthusiastic, friendly & energetic with a genuine desire to provide outstanding service. We provide comprehensive training on company guidelines, policies, customer service & ample product knowledge. Requirements Job Qualifications: The ability to spend a considerable amount of time standing & walking throughout a workday Lift a minimum of 50 pounds Basic math functions such as addition, subtraction, multiplication, & division Requirements: High School Diploma or GED Valid driver\'s license Basic understanding of sales principles & customer service practices Customer service focus Solid communication & interpersonal skills Maintain a presentable & well-dressed appearance Essential Job Functions: Ensure high levels of customer satisfaction through excellent sales service Assess customers? needs & provide assistance & information on product features Maintain in-stock & presentable condition assigned areas Remain knowledgeable on products offered & discuss available options Excellent written & oral communication skills Ability to multi-task, while being attentive to customers & remaining flexible to the needs of the business Team up with co-workers to ensure proper customer service Greeting customers with a positive demeanor Responsible for stocking merchandise, moving stock & retrieving merchandise from store shelves. Non-Essential Job Functions: Keeping the work environment neat & clean. Ability to work independently & in a team environment with minimal supervision Ability to organize & prioritize with strong attention to details Participating in periodic team meetings Company Philosophy & Employee Goal: We are people driven. Our number one goal is customer satisfaction. \"You take care of the customer & the customer takes care of you.\"

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