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Position Title:
Data Analyst III (Telecom Data Analyst)
Class/Group:
0652/B22
Military Occupation Specialty Code:
Marine Corps 8850; Airforce 65FX
Fair Labor Standards Act Status:
Exempt
Number of Vacancies:
1
Division/Section:
Deputy Executive Director / Office of the Chief Data Officer
Salary Range:
$6250.00 - $7083.33 / monthly
Duration:
Regular
Hours Worked Weekly:
40
Travel:
Limited
Work Location:
300 W. 15th Street, #1300 / Austin, Texas 78701
Web site:
https://dir.texas.gov/
Refer Inquiries to:
People and Culture Office
Telephone:
(512) 463-5920 or (512) 475-4612
How To Apply:
Select the link below to search for this position: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en
Enter the job posting number "0050967" in the keyword search.
You must create a CAPPS Career Section candidate profile or be logged in to apply.
Update your profile and apply for the job by navigating through the pages and steps.
Once ready, select Submit on the Review and Submit page.
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Special Instructions:
Applicants must provide in-depth information in theEXPERIENCE CREDENTIALSsection to demonstrate howthey meet the position qualifications. Incomplete applications may result in disqualification.
Resumes may be uploaded as an attachment but are not accepted in lieu of the information required in theEXPERIENCE CREDENTIALSsection of the application.
Interview Place/Time:
Candidates will be notified for appointments as determined by the selection committee.
Selective Service Registration:
Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment.
H-1B Visa Sponsorship:
We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Equal Opportunity Employer
The Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age, or disability. Please call 512-475-4922 to request reasonable accommodation.
What We Do
We are a technology agency powered by people.
DIR offers secure, modern, and cost-effective technology to help government entities in Texas serve their constituents.
DIR is a fast-paced and collaborative environment with highly motivated, innovative, and engaged employees dedicated to achieving the best value for the state. We have over 250 professionals working at DIR who are honored to serve as the cornerstone of public sector technology in Texas. By joining DIR, you will be an integral part of transforming how technology serves Texans.
Position Summary
Performs moderately complex (journey-level) data collection, data analysis, and research work in the direct support of Communications Technology Services and collaboration with the Telecom AR/AP Manager. Identifies and interprets data patterns and trends and assesses data quality. Prepares concise, comprehensive technical reports to present and interpret data, identify alternatives, and make and justify recommendations on data revisions. Works under general supervision of the Chief Data Officer, with limited latitude for the use of initiative and independent judgment
Collects, queries, and analyzes Telecom cost management data, using standard data analysis and visualization , enhancing visibility into financial performance.
Analyzes Telecom service provider invoice data to detect anomalies, ensure data integrity, and identify contractual non-compliance.
Contributes to cost management strategies through data-driven prioritization of billing dispute workloads.
Prepares and manages comprehensive technical reports to support billing dispute resolution and inform financial decision-making.
Consults with the Telecom AR/AP team, Telecom Operations, Telecom Contracts, Information Technology Services, and external service providers to align analytics with financial goals.
Assists in developing data quality measures and implements changes for improvement, as well as establishing reporting standards across business units.
Cleans and curates Telecom data to enhance financial reporting accuracy.
Performs other work-related duties as assigned.
Qualifications: Education
Graduation from a four-year college or university with major coursework in data science, business analytics, computer science, computer information systems, management information systems, accounting, finance, mathematics, statistics, economics, or a related field.
Additional work-related experience may be substituted for education on a year-for-year basis (High-school diploma required.
Experience and Training Required
Three (3) years of professional experience in data collection, management, analytics, statistical analysis, or related area that required knowledge of a variety of the fields concepts, practices, and procedures.
Two (2) years of academic or professional experience in policy research, planning, assessment, and report writing.
Experience with spreadsheets, databases, and data visualization or business intelligence tools.
Experience and Training Preferred
Experience with data collection, management, analytics, and statistical analysis related to technology initiatives and implementation.
Experience working for a government entity.
Experience using Tableau, Microsoft Power BI, Salesforce, or other similar tools
Experience with relational databases.
Knowledge, Skills, and Abilities
Knowledge of statistics and analyzing data sets; running queries, report writing, and presenting findings of data models, database design development, data mining, and segmentation techniques; and record keeping, including security procedures for handling, protecting, and distributing confidential data.
Excellent verbal and written skills; ability to communicate both verbally and in writing in a clear and concise manner
Strong analytical, problem-solving and critical thinking skills; including the ability to identify and implement effective solutions and best practices.
Strong project management, organizational, and time management skills
Skill in conducting data searches, in evaluating and translating large amounts of data. Demonstrated ability to work on concurrent tasks in a fast-paced environment while effectively prioritizing and coordinating work assignments.
Ability to collect, analyze and compile data; to prepare reports; to maintain accuracy and attention to detail; and to convey and present data
